Domestic Operations/Customer Service Agent jobs in United States
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Expeditors ยท 1 month ago

Domestic Operations/Customer Service Agent

Expeditors is a global logistics company headquartered in Seattle, Washington, specializing in supply chain management. The Domestic Operations/Customer Service Agent will handle operations and customer service responsibilities associated with inbound domestic shipments, ensuring timely communication and coordination of shipments.

Responsibilities

Handle the operations & customer service responsibilities associated with inbound domestic shipments for both ocean and air freight
Track/trace shipments & locally coordinate shipments through to delivery by due date
Perform timely updates to shipment status' and communicate them to customers and other branch locations
Respond timely and accurately to customer pickup and quote requests

Qualification

Logistics experienceCustomer service skillsMathematical skillsComputer skillsFluent in EnglishMulti-taskOrganizational skillsInterpersonal communicationAttention to detailWork ethic

Required

High School Degree or equivalent required
Successful candidates must pass a background check
Must be legally authorized to work in the United States
Must not require future sponsorship for employment visa
Fluent in English, both written and verbal
Must have the ability to work overtime in support of the department's needs
Must be able to commute to the city of Honolulu 96817
Proficient with numbers and basic mathematical skills
Comfortable working in a professional business environment

Preferred

Associates or Undergraduate Degree Preferred
Good computer skills (Word, Excel, and familiarity with PowerPoint)
Ability to multi-task and prioritize work while under pressure
Aptitude for math and accounting with a strong attention to detail
Strong organizational skills
Ability to work independently and in a collaborative team environment
Excellent written, verbal, and interpersonal communication skills
Has a demonstrated strong work ethic, and reliability
An understanding of or experience with logistics networks is a plus

Benefits

Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program

Company

Expeditors

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Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA.

Funding

Current Stage
Late Stage

Leadership Team

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Jeff Musser
President and Chief Executive Officer
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Larry Persaud
Chief Technology Officer
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Company data provided by crunchbase