QTS Data Centers · 4 hours ago
Facilities Operations Analyst I
Atlanta, GA
Full-time
Onsite
Entry Level
3+ years expQTS Data Centers is committed to operational excellence, and they are seeking a Facilities Operations Analyst I to support this goal. The analyst will monitor key processes, analyze data, and identify improvement opportunities while collaborating with internal teams and external vendors.
Cloud ComputingCloud InfrastructureData CenterWeb Hosting
Responsibilities
Review and analyze company policies and operational processes
Monitor and track process control points for critical operational processes (e.g., requisitions, budgeting, service management)
Build and maintain working relationships with any 3rd party providers, partners and vendors supporting operational processes
Export, combine, refine and analyze datasets from business applications (e.g., budget variances, customer service interactions, customer and employee surveys)
Visualize data using charts, graphs, and reports to summarize findings for management
Analyze datasets and information to identify operational improvement opportunities
Define improvement project requirements by interviewing stakeholders, analyzing data and processes, determining project scope and documenting results
Track and report status of project actions taken to drive improvements
Recommend changes and update written policies and procedures
Collaborate across multiple teams to improve operational efficiency and quality end- to- end
Craft quality professional written communications and templates
Qualification
Required
Bachelor of Science (BS) degree or equivalent professional experience
1+ years of experience managing, reforecasting, and reconciling budgets
3+ years of project management or related professional experience
Experience in data analysis, including use of Excel pivot tables, formulas, and charting
Proficiency with Microsoft Office Suite
Experience with, or willingness to learn, business applications and databases such as ServiceNow, ScienceLogic, and Salesforce, etc
Strong writing skills for creating clear and concise communications and templates
Effective interpersonal skills with ability to collaborate within the immediate team and with direct stakeholders
Organizational skills to prioritize work, balance multiple tasks, and meet deadlines
Attention to scope, tone, and quality in documentation and process updates
Ability to follow up on tasks in a timely manner, escalating when appropriate
Ability to work independently on assigned tasks while seeking guidance for complex issues
Strong analytical and troubleshooting skills to support operational process improvements
Demonstrated commitment to technical growth and learning new tools/applications
Behaviors and actions that align with QTS Values
Preferred
Experience managing, reforecasting, and reconciling budgets of $1M+
Experience managing 3rd party provider and vendor relationships
Benefits
Medical, dental, vision, life, and disability insurance
401(k) retirement plan
Flexible spending and HSA accounts
Paid holidays
Paid time off
Paid volunteer days
Employee assistance program
Tuition assistance
Parental leave
Military leave assistance
QTS scholarship for dependents
Wellness program
Other company benefits
Company
QTS Data Centers
QTS is the digital infrastructure leader – Powered by People, driven by purpose and fueled by a spirit of innovation.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$2.74BKey Investors
General Atlantic
2025-08-13Debt Financing· $1.65B
2021-06-07Acquired
2020-09-23Post Ipo Debt· $500M
Leadership Team
Brent Bensten
CTO
J
Jon Greaves
Executive Vice President - Quality Special Operations
Recent News
2025-12-15
2025-11-08
2025-10-28
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