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Markel · 4 hours ago

Director & Senior Counsel, Complex Claims

Plano, TX

Full-time

Onsite

Senior Level, Lead/Staff

$137K/yr - $188K/yr

10+ years exp

Markel Group is a Fortune 500 company that specializes in insurance and reinsurance services. The Director & Senior Counsel, Complex Claims will be a technical expert responsible for managing high exposure claims, providing legal and claims support, and mentoring junior staff in the Casualty Claims division.

Insurance

No H1B

Hiring Manager

Sarah Y.

Responsibilities

Manage a full case load of the most complex/high exposure claims within Casualty Claims with minimal oversight and direction

Analyze coverage, communicate coverage positions and manage related coverage litigation

Proactively manage outside counsel to control legal strategy and expense spend

Perform various legal functions such as jury verdict research, negotiations and coverage analyses to reduce the reliance on outside counsel for monitoring and overage

Conduct, coordinate, and direct investigation into underlying litigation and come up with strategy for resolution

Evaluate information on coverage, liability, and damages to determine the extent of insured's exposure and set/propose reserves in line with analysis

Negotiate and settle claims, where appropriate or provide supported recommendations for trying claims, where appropriate

Prepare reports as required for underwriting, claims and senior management

Assist in training and mentoring of claims examiners and managers in Casualty Claims

Support underwriting by advising on contractual wordings and legal issues related to policy issuance

Regularly present to underwriting and claims on pertinent topics regarding developments in coverage and the US litigation landscape

Serve as technical resource to subordinates and others in Markel Claims

Participate in special projects or assists other team members as requested

Work with other departments within Markel including Claims Vendor Management, Actuarial, Underwriting, Finance, IT and Risk Management as an official representative from Casualty Claims

Travel to mediations, trials, and conferences as required

Manage more junior associates on the Casualty Claims team, where required

Adheres to Fair Claims Practices regulations and internal Claims Quality Performance Objectives

Qualification

Claims handling experienceLegal expertiseInsurance policy knowledgeClaims adjuster licenseLeadership abilitiesAnalytical skillsCustomer service skillsMicrosoft Office proficiencyCommunication skillsTime management skillsTeam collaborationStrategic thinkingProblem-solving skills

Required

Law degree preferred

Must have or be eligible to receive claims adjuster license

Admitted to practice law in at least one state

Minimum of 10+ years of claims handling and management experience or equivalent combination of education and experience

Superior claims technical skills and a strong understanding for product lines being directed

Strong understanding of insurance policy types across product lines, with a particular expertise in Casualty wordings and coverages

Excellent written and oral communication skills

Excellent analytical and problem solving skills

Excellent organization and time management skills

Ability to deliver outstanding customer service to both internal and external customers

Ability to work collaboratively and in a team environment

Ability to work autonomously and requiring minimal direction/oversight

Ability to take initiative and think strategically and creatively

Ability to excel under pressure and in high-intensity situations

Leadership abilities and a willingness to assist in the development and mentoring of other associates in Casualty Claims

Strong desire for continuous improvement

Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)

US Work Authorization required

Benefits

All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

We also offer a 401(k) with employer match contributions

An Employee Stock Purchase Plan

PTO

Corporate holidays and floating holidays

Parental leave.