Retail Store Manager jobs in United States
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Saatva · 1 month ago

Retail Store Manager

positionCleveland - OH
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$80K/yr - $85K/yr
date2+ years exp

Saatva is the original direct-to-consumer mattress and home furnishings company, and they are seeking a Retail Store Manager. The role involves creating a positive work environment, overseeing a team, and maintaining high customer satisfaction standards.

E-CommerceLifestyleProduct Design
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Culture & Values

Responsibilities

Create an overall pleasant and enjoyable work environment through team building
Oversee and develop a team of 10+ sales and customer satisfaction representatives through continual training
Lead by example with productive sales while simultaneously maintaining Saatva’s Five Star BBB customer satisfaction rating
Maintain a positive company culture
Monitoring sales progress and set goals and reasonable expectations
Ensure a clean, healthy work environment

Qualification

Customer Service experienceCoachingMentoringCommunication skillsInterpersonal skillsOrganizational skillsTeam buildingSales experienceMulti-taskingSoftware proficiency

Required

Strong Customer Service experience with a minimum 2 years of consumer facing experience, preferably in luxury products
Superior coaching and mentoring skills
Strong communication skills, both oral and written with the ability to explain product attributes and benefits clearly and effectively
Passionate about providing great customer experience
Strong interpersonal skills with the ability to build rapport effortlessly
Organized with the ability to prioritize and multi-task with a strong drive to complete tasks with a high degree of quality
Skilled in using personal computers and related software
The ability to work a retail schedule which includes weekends, and sale holidays

Benefits

Medical, Dental and Vision Insurance
Paid vacation and holidays
401K Program
Employee Discounts / Free Mattress Program
FSA/HSA Programs
Wellness Programs
Dynamic and dedicated team

Company

Saatva

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Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep.
dateFounded in 2010
location
Whitestone, New York, USA
people-size201-500 employees
web-link
https://www.saatva.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
TZP Group
2018-08-20Private Equity

Leadership Team

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Ricky Joshi
Co-Founder, CIO & CSO
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Brett Farrow
Senior Software Engineer
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Recent News

EIN Presswire
Saatva Becomes Official Mattress and Restorative Sleep Partner of Lakeshore National Adapted Sports
2025-12-02
EIN Presswire
Partnerize Launches VantagePoint™, the First GenAI Conversion Attribution Solution for the Machine-Mediated Market
2025-10-22
Business Insider
Saatva Labor Day sale: Save $400 on luxury mattresses
2025-09-01
Company data provided by crunchbase