Defense Red Switch Network Operations & Maintenance Technician- Junior jobs in United States
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The Intellekt Group, LLC ยท 1 month ago

Defense Red Switch Network Operations & Maintenance Technician- Junior

The Intellekt Group is a Small Business headquartered in San Antonio, Texas with a global presence. They are seeking a Junior Operations & Maintenance Technician responsible for the day-to-day operation of network switches, phones, and infrastructure, including administration, troubleshooting, and maintenance of DRSN systems.

Information ServicesTraining
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Growth Opportunities
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

The O&M Technician provides on-site support to maintain, monitor and modify DRSN and its sub-systems for continuous operation IAW system specific manufacturer manuals, and current DoD and Air Force Instructions
Support the maintenance and monitoring activities, switch operation and administration, scheduled and unscheduled maintenance, fault isolation, and service restoration
Conducts scheduled, unscheduled, preventive, and corrective maintenance
Provides database management of the systems to include subscriber add, moves, and deletes, database modification, report creation, printing, backup, restore, and purging of files
Generates and stores backups after major database modifications
Provide technical and operational support to end-user services, network expansions, and modernization of telecommunications backbone systems
Provide problem resolution for all hardware and software elements of the data communication circuits maintained by the work center to include Commercial and GFE owned networks
Performs installation support for Offutt DRSN requirements
Implements security controls, doctrine, and policies
Manages hardware and software IAW DISA and Raytheon technical manuals
Assists DRSN IA personnel on matters involving the Risk Management Framework (RMF), Assessment and Authorizations (A&A) and overall security of the DRSN system
Communicates with internal and client project team members
Assists team members regarding solution design, process and/or approaches
Must be able to work rotating shift schedules and or standby, if required
May be required to support short term CONUS travel
Perform other DRSN related responsibilities required by the 55 SCS
Other duties as assigned

Qualification

IAT-Level II CertificationTelecommunications Systems ExperienceVoIP Testing EquipmentHelp Desk ExperienceDatabase ManagementCustomer Support SkillsProblem Resolution SkillsTechnical Communication

Required

0-2 years experience in Information Technology and/or Internet Protocol Telephony skillsets
IAT-Level II Certification
Active TS/SCI government security clearance
Ability to attend two-week DRSN DSS-2A training at JITC Ft. Huachuca, AZ
0-2 years of experience in a related industry
Associate's Degree in IT or related field
0-4 years experience in Information Technology and/or Internet Protocol Telephony skillsets
Ability to receive training for DRSN shall be the two-week DRSN Digital Small Switch (DSS-2A) training provided at the DRSN Training Facility, located at Fort Huachuca, AZ
Ability to receive training on VoIP/VoSIP training via the one-week Cisco Internet Protocol (IP) Telephony (Part-1) Course
Maintain currency of required training and certs
IAT Level II cert is required. OR Must be able to obtain within 3 months of being hired

Preferred

Experience working telecommunications systems in a command center environment including a background in one or more of the following areas: Cryptographic Systems, Defense Red Switch Network, Tech Control, Command and Control Computer Systems, Nuclear Command and Control
Experience working with the following testing equipment: Tone Generator & Probe, VoIP tester, Scope, BERT / Bit Error Rate Tester, Multimeter
Experience in a help-desk or customer support role
Other relevant experience as a Systems Admin and/or Help Desk Specialist would be perfect for this role

Company

The Intellekt Group, LLC

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Intellekt provides Intelligence, Training, and Technology Solutions to increase our customers efficiencies and decrease their costs.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase