Cathay Bank · 7 hours ago
Loan Servicing Quality Control Specialist
Cathay Bank is a financial institution that values its team members as its most valuable asset. The Loan Servicing Quality Control Specialist is responsible for ensuring accurate loan servicing activity, compliance with established procedures, and support for audits and examinations.
BankingFinanceFinancial Services
Responsibilities
Review of new loan bookings, renewals and modifications ensuring loans are entered into the servicing system accurately
Review of loan maintenance ensuring the compliance with the loan terms and supporting documentation
Review of designated monetary transactions for accuracy, proper authorization, validating computations, such as interest adjustments, prepayment calculations, etc
Review of servicing activities, such as demands and collateral releases, for compliance with established bank policies and procedures
Review ARM/variable rate adjustments and payment changes, including other system automated activity ensuring calculations are according to the loan documents
Instructs staff on finding that require correction/review and confirms proper correction
Maintains callback and exception report documentation in an organized and accessible manner as evidence of review and correction
Supports internal/external audits and examinations providing supporting documentation in a timely manner
Completes all special projects as requested
Qualification
Required
High school diploma or equivalent
3 years of commercial loan servicing experience required
PC literate, proficiency with MS Office
Able to work in a fast pace environment while maintaining a high level of accuracy
Strong organization skills, able to prioritize work
Detail oriented
Strong problem-solving skills
Strong verbal and written communication skills
Preferred
Some college courses a plus
General knowledge/proficiency of IBS loan system a plus
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
Long-term disability insurance
Flexible spending accounts (FSAs)
Health saving account (HSA) with company contributions
Voluntary coverages
401(k)
Company
Cathay Bank
Cathay Bank is a financial services company originally founded to support Los Angeles’ growing Chinese American community. It is a sub-organization of Cathay General Bancorp.
H1B Sponsorship
Cathay Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageRecent News
Morningstar.com
2025-11-10
The Real Deal
2025-10-26
Company data provided by crunchbase