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Computacenter · 2 weeks ago

Tech Sales Enablement Training Manager

Norcross, GA

Full-time

Onsite

Mid Level

3+ years exp

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. They are seeking a Tech Sales Enablement Training Manager to design, deliver, and enhance onboarding and training for their North America sales organization, ensuring that new hires ramp quickly and seasoned sellers remain effective. This role involves developing structured onboarding programs and continuous learning initiatives to support sales success and drive revenue growth.

CRMHardwareInformation TechnologySoftware

Responsibilities

Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values

Design and manage a structured onboarding program for new sales hires (Account and Solution Sales), covering product/service knowledge, company value proposition, sales methodology, tools, processes and workflows

Maintain and iterate the onboarding curriculum as product/service offerings, processes, or market conditions change

Design and deliver continuous learning programs — workshops, webinars, e-learning modules, virtual or in-person training sessions — to reinforce selling techniques, industry / product knowledge, consultative selling skills, and process adherence

Review all in flight training programs and provide recommendations to improve and monitor success

Develop role-based competency tracks so training remains relevant and progressive as our business and people grow

Incorporate varied instructional methods (classroom-style, self-paced eLearning, role-plays, AI simulations, webinars & video modules) to accommodate different learning styles and maximize effectiveness

Maintain a centralized SharePoint of enablement and training materials

Implement and manage sales-enablement tools and platforms to support learning delivery, content distribution, and ongoing enablement

Educate sales teams on proper use of these tools — integrate tool training into onboarding and ongoing education — to maximize adoption and productivity

Define and track enablement-related metrics (e.g. ramp-up time for new hires, training completion rates, content utilization, quota attainment, sales performance improvements) to measure ROI and effectiveness of enablement initiatives

Use data and feedback to identify knowledge gaps and iteratively refine training programs, content, and enablement strategy

Own enablement for new product launches: develop and deliver training and collateral so that our teams understand the new offering, positioning, and how to sell it

Assist in process rollout and change management — ensure sales teams are educated and adopt new processes or methodologies smoothly

Work closely with Sales leadership to assess enablement needs, align training and education objectives with business goals, and prioritize enablement initiatives accordingly

Contribute to the broader sales strategy by offering insight into where enablement can drive improvement (e.g. closing rates, average deal size, sales cycle time) and help forecast training/resource needs as business scales

Continuous measurement of program success, leveraging stakeholder feedback and reporting to the VP of Managed Services Sales & Enablement

Collaborating with teams across the Computacenter group to adopt ideas and share best practice

Updating Learning Management System (LMS) with program accreditations

Embrace and support Computacenter’s mission and core values

Qualification

Sales EnablementSales EducationSales OperationsField Sales ExperienceSales MethodologiesData AnalysisProject ManagementSalesforceLearning Management SystemsStakeholder ManagementDetail OrientationCommunication Skills

Required

Legally eligible to work in the United States

Bachelor's degree or equivalent experience

3+ years of Sales Enablement, Sales Education, Sales Operations, or Field Sales experience within the technology products and services industry

Demonstrated success building structured onboarding and learning programs with measurable impact

Deep understanding of sales processes & methodologies — including sales stages, qualification, objection handling, closing, account planning, negotiation, etc

Business acumen & commercial mindset — understands how enablement efforts tie back to business outcomes (revenue, win rates, sales productivity)

Customer / buyer-centric thinking — ability to anticipate customer needs and pain points, so enablement content and training are aligned with actual market demand

Data analysis & performance measurement — ability to interpret sales metrics (sales performance, ramp-up time, win rates, content usage, training effectiveness, etc.), spot trends, identify gaps, and adjust enablement initiatives accordingly

ROI-oriented thinking — evaluating the success and business impact of enablement programs beyond output (e.g. 'training delivered')

Project management / program management — capable of handling multiple enablement initiatives simultaneously, managing timelines, prioritizing tasks, coordinating across teams, and ensuring deliverables

Familiarity with relevant tools & technology — comfortable working with Salesforce, sales-enablement platforms, learning management systems (LMS), communication & collaboration tools, analytics tools

Adaptability / technical learning agility — able to quickly learn new products, adapt to changing market conditions, adopt new tools or processes, and iterate enablement content accordingly

Strong verbal and written communication skills — for delivering training, writing content, creating presentations, articulating enablement strategies, and collaborating across departments

Stakeholder management & cross-functional collaboration — ability to work with sales leadership, marketing teams, sales operations, etc., build alignment, negotiate priorities, and coordinate enablement efforts across the organization

Detail-orientation and thoroughness — ensuring training materials are accurate, up-to-date, polished, and consistent; paying attention to quality in both content and delivery