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Unily · 1 month ago

Director, Solutions Engineering

New York, NY

Full-time

Onsite

Director/Executive

Unily is a leading company that partners with large enterprises to enhance their digital Employee Experience. The Director of Solutions Engineering will lead the presales engineering team, drive technical excellence, and support sales efforts to showcase Unily's SaaS solutions and contribute to revenue growth.

Enterprise SoftwareSoftware

Growth Opportunities

Responsibilities

Lead and manage a global team. Setting team goals, monitor performance, and provide mentorship and guidance. Whilst fostering a collaborative and high-performing team culture

Develop and execute a global presales strategy in alignment with company objectives. Implementing best practices for lead generation, customer engagement, and conversion

Continuously refine and adapt the strategy based on market trends and customer feedback

Maintain an in-depth understanding of Unily's SaaS products, solutions, and services

Effectively communicate the value proposition to potential customers

Collaborate closely with Sales, Marketing, and Product Development teams to ensure a coordinated approach to customer engagement and conversions. Providing technical insights and expertise to support these functions

Serve as the ultimate technical authority within the presales team. Addressing complex technical inquiries and challenges from potential customers. Engaging with prospective customers to understand their unique needs and challenges

Customise Unily's solutions to meet specific customer requirements and effectively demonstrate their benefits

Oversee the creation and delivery of product demonstrations and proof-of-concept (POC) engagements

Assist the Sales team in closing deals by providing technical expertise, addressing objections, and helping customers understand the technical aspects of our solutions

Ensure that the solutions engineering team has access to the necessary documentation, training materials, and resources

Establish and monitor key performance indicators (KPIs) to measure the effectiveness of the presales team's efforts

Provide regular reports and insights to company leadership

Stay informed about industry trends, competitors, and emerging technologies in the SaaS space

Manage the budget for the global presales engineering team. Ensuring that resources are allocated effectively to support the team's objectives

Qualification

Solutions engineeringSaaS industry knowledgeTechnical leadershipTeam managementCommunication skillsStrategic thinkingProblem-solvingPresentation skillsAdaptability