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Princess Cruises · 1 month ago

Lead Solutions Analyst, Supply Chain

Miami, FL, United States

Full-time

Hybrid

Senior Level

5+ years exp

Princess Cruises is seeking a Lead Solutions Analyst for their Global Supply Chain team, responsible for the efficient operation of Supply Chain applications. The role involves system leadership, data governance, and continuous improvement initiatives while coordinating with IT and finance teams to ensure system support and maintenance.

Adventure TravelLeisureTourismTravelTravel Agency

H1B Sponsor Likely

Responsibilities

Serve as Lead Solutions Analyst and primary SME for Supply Chain applications (notably Crunchtime), providing strategic support and direction across brands

Lead coordination with application vendors, prioritizing issues, escalating risks, and tracking deliverables to ensure platform stability and roadmap alignment

Own and oversee testing and implementation of new releases, upgrades, and enhancements to ensure seamless operations across shipboard and shoreside environments

Direct and coordinate upgrade/maintenance activities with cross-functional business, IT, and vessel teams

Lead communication and issue governance, ensuring timely resolution of system incidents and defects

Drive continuous improvement initiatives, designing, testing, and implementing process enhancements aligned with compliance and business priorities

Provide oversight of inventory control processes for company-owned materials across all warehouses

Set schedules and govern the posting of inventory transactions to ensure accuracy, timeliness, and financial integrity

Lead administration and governance of application master data across multiple cruise lines, ensuring accuracy, consistency, and integrity

Oversee and validate product master data, user access, and warehouse location structure to maintain operational readiness and control

Conduct recurring analysis to ensure cross-system data alignment and proactively remediate data quality issues

Monitor and lead resolution of interface exceptions between the Supply Chain application and Oracle financial systems

Serve as primary liaison between Supply Chain, IT, GFIT, and finance stakeholders to ensure interface reliability, troubleshoot issues, and validate system fixes and enhancements

Mentor and coach team members on system processes, best practices, and project deliverables

Provide training and functional enablement to system users across fleet and shoreside teams

Lead or support special projects and cross-functional initiatives as assigned

Champion innovation and optimization, proposing technology enhancements and workflow improvements that drive efficiency and user adoption

Qualification

Supply Chain applicationsData managementProject managementSQL queriesMicrosoft ExcelCrunchtimeAnalytical skillsProcess improvementCommunication skillsTeam leadership

Required

Bachelor's degree in information technology, computer science, or related field

Minimum 5 years' experience as solutions analyst, Data analyst, business analyst, or equivalent level with proven track record of driving results in application support, master data management, strategic planning

Strong analytical and process improvement skills

Proven history of designing, implementing, supporting software solutions at a Global corporation

Basic familiarity with writing simple SQL queries in Oracle as well as SQL Server databases

Demonstrated Project management skills or previous experience with Agile development

Proficiency with Microsoft Excel, Sharepoint, Project, PowerPoint

Proven ability to interface independently and effectively with peers in other departments/ Brands

Excellent written and verbal communication skills

Preferred

Supply chain nice to have

Prior data maintenance and supply chain management knowledge preferred

Familiarity with Cruise industry and SOX compliance and risk management practice a plus

Proficiency with CrunchTime is a preferred

Benefits

Cost-effective medical, dental and vision plans

Employee Assistance Program and other mental health resources

Additional programs include company paid term life insurance and disability coverage

401(k) plan that includes a company match

Employee Stock Purchase plan

Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.

Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.

Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.

Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends

Personal and professional learning and development resources including tuition reimbursement

On-site Fitness center at our Miami campus

Company

Princess Cruises

Glassdoor3.7

One of the best-known names in cruising, Princess Cruises is a global cruise and tour company.

Founded in 1965

Santa Clarita, California, USA

10001+ employees

http://www.princess.com

H1B Sponsorship

Princess Cruises has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)

2024 (6)

2023 (9)

2022 (4)

2021 (13)

2020 (20)