Café Ambassador - Union Square San Francisco jobs in United States
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Capital One · 1 month ago

Café Ambassador - Union Square San Francisco

Capital One is a financial services company looking for a Café Ambassador to connect with customers and promote their services. In this role, you will create memorable experiences, advocate for financial literacy, and engage with the community while working alongside a supportive team.

BankingCredit CardsFinanceFinancial Services
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Comp. & Benefits
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Responsibilities

Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys
Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources
Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you
Stay curious, adaptable and have a desire to learn and grow through self development
Continually learn new digital and technical skills
Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café
Volunteer within the community and be an advocate for financial literacy

Qualification

Customer ServiceRetail ExperienceG-SuiteCommunicationTeamwork

Required

High School Diploma, GED, or Equivalent Certification
At least 1 year of Retail, Sales or Customer Service experience

Preferred

Associate's degree
2+ years of Retail or Customer-facing experience
Proficient in G-Suite
Strong written and oral communication skills

Benefits

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Company

Capital One

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Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.

Funding

Current Stage
Public Company
Total Funding
$5.45B
Key Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M

Leadership Team

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Lo Li
CTO, Managing Vice President Retail Bank
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Daniel Arellano
Senior Vice President, Business Cards and Payments
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Company data provided by crunchbase