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Virgin Voyages · 1 month ago

Crew Analyst

Plantation - FL

Full-time

Hybrid

Mid Level

3+ years exp

Virgin Voyages is a cruise company focused on providing unique maritime experiences. The Crew Analyst role is crucial in supporting day-to-day Shipboard People and Crew operations, ensuring compliance and accuracy in various processes related to crew management and financial activities.

LeisureTourismTravel

Responsibilities

Support day-to-day People-related processes across the Virgin Voyages fleet, assisting with data alignment, system configurations, finance and accounting inputs, compensation and benefits administration, crew travel coordination, retention tracking, and reporting

Assist with Crew data entry, set-up, configuration, and lifecycle maintenance across multiple platforms (MXP, Elevate, Apollo Solutions, and other systems), ensuring accuracy through regular updates and checks

Review Shipboard People-related expenses and invoices for accuracy and support the reconciliation process as directed

Assist in reconciling expenses against forecasts to help maintain OPEX accuracy and track potential opportunities for cost savings

Validate and reconcile payroll data across the fleet in coordination with Ship, Shore, The Apollo Group, and Brightwell teams, ensuring timely and accurate processing

Provide administrative support during merit and bonus review periods across fleet roles

Monitor Crew benefits (including healthcare and pension programs) and escalate issues or discrepancies to relevant partners as needed

Support Shipboard Crew travel logistics by monitoring flight and hotel arrangements and coordinating with The Apollo Group to ensure accuracy and timeliness. Maintain a database of flight invoices and assist in tracking cost trends and variances

Compile and maintain Crew turnover and engagement data, prepare summaries, and support analysis to inform retention efforts

Conduct periodic checks to confirm visa, contract, and certification (STCW) compliance and update relevant records

Assist operations and hiring teams, HP partnerships, and The Apollo Group with Crew recruiting, contract preparation, onboarding coordination, and scheduling logistics

Track and report on Crew rotations, maintaining visibility into contract lengths, readiness, and alignment with operational plans, including compliance with contract duration requirements and associated cost reporting

Maintain records, prepare reports, and ensure documentation remains accurate, organized, and compliant with audit requirements

Qualification

HR operationsPayroll processingHR systems MXPHR systems HRISMicrosoft Office SuiteMaritime HR experienceAnalytical skillsOrganizational skillsCommunication skillsAttention to detail