STAND 8 Technology Consulting ยท 3 hours ago
Senior Endpoint Operations Technician
United States
Contract
Remote
Senior Level
$55/hr - $65/hr
5+ years expSTAND 8 Technology Consulting provides end-to-end IT solutions to enterprise partners across the United States. They are seeking an experienced Endpoint Operations Technician to support and operate their Azure Virtual Desktop and Microsoft Intune environment, ensuring reliable delivery of end-user computing services worldwide.
Information ServicesInformation TechnologyIT InfrastructureIT Management
Responsibilities
Provide support for multiple Windows platforms across both physical and virtual environments (AVD)
Manage Azure Virtual Desktop environments including image creation, VM deployment, and performance monitoring
Operate and support multiple standardized global desktop and laptop models
Maintain and update desktop images; modify SCCM task sequences as required
Manage Microsoft and third-party patch deployments
Package, test, and deploy new software applications
Develop automated processes for software deployment, patching, and image management
Provide L3 escalation support, including root cause and preventative analysis
Partner with Engineering teams to design and deploy solutions
Administer and troubleshoot Microsoft AutoPilot deployments and Intune device management
Monitor and address endpoint alerts, including CyberArk notifications
Support PXE environments (1E products)
Create and maintain SOPs, technical documentation, and user-facing runbooks
Maintain and expand the internal Knowledge Base to uphold high-quality support standards
Provide guidance and direction to support teams on operational processes
Ensure high-quality delivery of End User Computing services across global teams
Work closely with Security and Compliance teams to validate application requests and maintain governance
Support ongoing improvement of endpoint security, application management, and operational efficiency
Qualification
Required
5+ years of hands-on experience with Azure Virtual Desktop (AVD)
5+ years experience as an Endpoint Operations Technician or similar role
Strong knowledge of Microsoft Azure, FSLogix, Active Directory, GPOs, and PowerShell
Expertise with SCCM (administration, patching, imaging, scripting, MSI packaging, automation)
Experience developing and testing software packages (InstallShield or equivalent)
Experience in day-to-day endpoint operations and escalation support
Skilled in VDI management (AVD preferred)
Experience with Windows 10/11, group policy management, and Active Directory structure
Working knowledge of ITIL framework
Scripting experience (PowerShell, batch, SQL, VBScript) is a plus
Expertise in Endpoint Protection Engineering
Excellent problem-solving and root cause analysis skills
Strong verbal and written communication abilities
Proven ability to work collaboratively in a global enterprise environment
Strong understanding of Windows-based project management best practices
Prior experience providing desktop support and operational support within a large organization
Bachelor's degree from an accredited college or university required
Benefits
Medical coverage and Health Savings Account (HSA) through Anthem
Dental/Vision/Various Ancillary coverages through Unum
401(k) retirement savings plan
Paid-time-off options
Company-paid Employee Assistance Program (EAP)
Discount programs through ADP WorkforceNow
Company
STAND 8 Technology Consulting
STAND 8 is a global technology consulting and staffing leader that helps businesses transform and scale through tailored IT solutions.
201-500 employees
H1B Sponsorship
STAND 8 Technology Consulting has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (5)
2022 (3)
2020 (6)
Funding
Current Stage
Growth StageLeadership Team
Quinn Fillmon
Founder and CEO
Recent News
2025-10-01
2025-01-10
Company data provided by crunchbase