Pennsylvania Housing Finance Agency ยท 1 month ago
Satisfactions Officer
Harrisburg, PA
Full-time
Onsite
Entry Level
1+ years expThe Pennsylvania Housing Finance Agency is committed to bringing passion and customer focus to the business. The Satisfactions Officer will be responsible for processing loan satisfactions, ensuring compliance with state mandates, and responding to borrower inquiries.
Financial Services
Responsibilities
Review satisfaction morning report and verify all the same loans appear on the P110 report
Complete the request to have the files returned to PHFA from the Trustee using the As400 menu options
Correspond with the trustee when issues with getting final document files arise
Complete the process of satisfying the loan within the state mandated time from of 60 days from the date of payoff to the date the satisfaction was recorded
Check in and scan final document files that arrive from our trustee
Review and keep track of e-recording spending
Retrieve the subordinate loans to be processed for satisfaction upon notification of payoff
Generate, proofread and correct the mortgage satisfactions as needed
Complete the mortgage satisfaction document as required by the recorder of deed per the county requirements
Complete the electronic recordings for the counties that are set up to complete the mortgage satisfactions in this manner
Determine when funds need to be added to in the CSC account which is used for payment of the electronic recorded documents. A weekly report is sent through workday for approval and funding
Complete checks requests and mail the check and appropriate mortgage satisfaction to the recorder of deeds for the counites that do not participate in the e-recording process
Generate paid in full letters and mail a copy of the recorded satisfaction piece to mortgagors
Process incoming satisfaction mail and the electronically recorded satisfactions by entering the receive dates in the AS400
Review, correct and resend the satisfactions that were rejected from the recorder of deeds
Save recorded satisfaction piece in the proper SharePoint folder
Respond to emails and phones calls from borrowers in regard to their loan being satisfied
Monthly review vanguard report 56z to ensure all paid in full loans are completed
Other duties as assigned by manager
Qualification
Required
Associate of Science
High School
Relevant professional experience (1-3 years)
Company
Pennsylvania Housing Finance Agency
PHFA is the Commonwealth of PA's leading provider of capital for affordable homes and apartments.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase