Adobe · 1 month ago
Director of Social Intelligence
San Francisco
Full-time
Onsite
Director/Executive
$151K/yr - $268K/yrAdobe is a company dedicated to changing the world through digital experiences. The Director of Social Intelligence will lead the social media intelligence strategy, utilizing data to inform key programs and initiatives, and will oversee the analysis of online conversations and trends to drive social strategy.
Artificial Intelligence (AI)ConsultingEnterprise SoftwareGraphic DesignImage RecognitionPhoto EditingSaaSSoftwareUX DesignWeb Design
Responsibilities
Drive overarching social listening strategy to surface and analyze online conversations and trends related to our brand, our products, and our industry
Develop and refine our social intelligence innovation approach and strategy
Drive our strategy for cultural and contextual social intelligence
Lead our approach to social listening and social audience intelligence
Provide data to drive creative and strategic platforms
Present findings and data to senior collaborators and executives
Build custom social intelligence dashboards and reports to surface and share real-time insights on brand health and affinity, brand-relevant conversations, cultural moments/trends, and industry landscape
Sift through millions of data points to surface actionable insights related to customer behavior and social media trends to identify target audience segments and support the development of strategies to engage and attract them
Work with multiple API’s and disparate data sets
Leverage social listening tools to find opportunities for engagement, monitor/flag issues, and inform advise cross-functional teams including Product, Comms, and Customer Care
Partner with social media measurement group to empower outstanding social listening practices and consistent, concise reporting
Lead relationships with contractors, vendors, and platform partners
Qualification
Required
Extensive experience in leading social listening/intelligence for large organizations with high conversation volumes
Extensive experience with translating social, cultural and contextual intelligence insights into actions
Expert-level proficiency with creating queries, building dashboards, and evaluating data from social listening tools/platforms, including Sprinklr, Brandwatch, and Talkwalker
Robust expertise in crafting insights and action from social metrics and reporting, including synthesizing results for executive-level audiences
Proven track record for seamlessly working across different teams and partners
Ability to provide clear plans and strategies for sophisticated issues
Strong attention to detail and organizational skills
Experience driving action and execution during moments of crisis
Benefits
Certain roles may be eligible for long-term incentives in the form of a new hire equity award
Company
Adobe
Adobe is a software company that provides its users with digital marketing and media solutions.
Founded in 1982
10001+ employees
H1B Sponsorship
Adobe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1160)
2024 (1217)
2023 (750)
2022 (878)
2021 (742)
2020 (477)
Funding
Current Stage
Public CompanyTotal Funding
$2.5MKey Investors
Apple
1986-08-20IPO
1984-10-01Series Unknown· $2.5M
Leadership Team
Shantanu Narayen
CEO
Dan Durn
Chief Financial Officer
Recent News
2026-01-19
2026-01-18
Company data provided by crunchbase