Senior Sales & Service Representative (Universal Banker) jobs in United States
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First Citizens Bank · 6 hours ago

Senior Sales & Service Representative (Universal Banker)

positionWhite Sulphur Springs, WV
timeFull-time
remoteOnsite
seniorityMid, Senior Level
date1+ years exp

First Citizens Bank is seeking a Senior Sales & Service Representative to join their branch team and make a difference. The role involves supporting sales and service delivery, building banking relationships, and fulfilling customer needs through proactive outreach and education.

BankingInsuranceLendingPaymentsWealth Management
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H1B Sponsor Likelynote

Responsibilities

Proactively engaging customers in conversation about their financial needs
Opening deposit accounts and ancillary banking products
Facilitating customer awareness and education of bank services, including digital banking capabilities
Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs
Processing transactions and other account servicing requests

Qualification

Sales process applicationFinancial literacyRetail banking knowledgeCustomer serviceAgilityCommunication skillsTeamworkAdaptabilityFlexibility

Required

High School Diploma or GED
1 year of experience in Sales or customer service
6 months of experience in a customer support role at First Citizens Bank
Participation in a First Citizens career development program

Preferred

Bachelor's degree
Telephone sales or banking
Application of a structured sales process
Financial literacy
Knowledge of retail banking products and services

Company

First Citizens Bank

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First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
dateFounded in 1898
location
Raleigh, North Carolina, USA
people-size10001+ employees
web-link
http://www.firstcitizens.com

H1B Sponsorship

First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)

Funding

Current Stage
Public Company
Total Funding
$33M
2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO

Leadership Team

C
Craig Nix
Chief Financial Officer
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Greg Smith
Chief Information and Operations Officer

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