Guest Service Representative - Substitute jobs in United States
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Tricoci University of Beauty Culture ยท 1 month ago

Guest Service Representative - Substitute

positionIndianapolis, IN
timeContract
remoteOnsite
seniorityNew Grad, Entry Level
money$14/hr - $15/hr

Tricoci University of Beauty Culture is committed to delivering exceptional beauty education while fostering a positive environment for students and guests. As a Substitute Guest Service Representative, you will ensure a high level of customer service during busy periods and staff shortages, contributing to a welcoming experience for all visitors.

Higher Education

Responsibilities

Greet and assist guests and students in a friendly and professional manner
Manage incoming phone calls and respond to inquiries regarding our educational programs and services
Schedule and confirm appointments for beauty treatments and consultations
Maintain accurate records of client interactions and service appointments
Address guest concerns and inquiries promptly and effectively
Collaborate with team members to ensure smooth and efficient operations
Perform administrative tasks as necessary to support the overall guest experience

Qualification

Customer service experienceMicrosoft Office SuiteCommunication skillsOrganizational abilitiesPositive attitude

Required

High school diploma or equivalent; additional education in hospitality or customer service is a plus
Strong communication skills and a personable demeanor
Excellent organizational abilities and the capability to multitask
Proficiency in Microsoft Office Suite
A positive attitude and a readiness to assist wherever needed
Availability for flexible scheduling based on operational demands, including weekdays, evenings, and weekends

Preferred

Previous experience in customer service or guest relations is preferred
Familiarity with CRM systems is beneficial

Benefits

Generous Paid Time Off
401K Plan
Access to Continuing Education Units (CEU) Classes
Complimentary Services at our Student Clinic
Product Discounts
Opportunities for Career Advancement
A Rewarding and Dynamic Work Environment

Company

Tricoci University of Beauty Culture

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Tricoci University of Beauty Culture is the premier provider of fresh and innovative cosmetology, esthetics and barbering education.
dateFounded in 2004
location
Park Ridge, Illinois, USA
people-size201-500 employees
web-link
https://www.tricociuniversity.edu/

Funding

Current Stage
Growth Stage
Total Funding
unknown
2018-09-24Acquired

Leadership Team

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Nate Swanson
Chief Executive Officer
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Recent News

PR Newswire
Chicago Tribune Names Tricoci University of Beauty Culture a Winner of The Chicagoland Top Workplaces 2025 Award
2025-11-11
PR Newswire
Tricoci University of Beauty Culture's Larry Foster Honored with Career Education Review's Top People Changing Career Education Award
2025-10-15
PR Newswire
Tricoci University of Beauty Culture Announces Extended Partnership with Bloomington Career Academy
2025-09-17
Company data provided by crunchbase