Citizens · 1 month ago
Product Owner- Digital Payments
One Citizens Bank Way, Johnston, RI, 02919, US
Full-time
Onsite
Mid, Senior LevelCitizens is seeking a dynamic and experienced Product Owner to lead Digital Payments initiatives. This role focuses on enhancing customer experience and managing the end-to-end lifecycle for retail and small business digital payments.
BankingCredit CardsFinancial ServicesFinTechRetail
Responsibilities
Collaborate with business, technology, and analytics partners to implement product roadmaps using agile methodologies
Focus on customer experience and continuous improvement through a digital-first mindset
Deliver value, refine charters, facilitate agile practices, translate strategy into actionable tasks, and lead product demos
Understand market trends and customer-centric design
Lead the end-to-end lifecycle for transfers and digital payments, managing strategy and execution to support business and customer needs
Collaborate with cross-functional teams and external fintech partners, emphasizing roadmap development, market research, compliance, and human-centered design
Qualification
Required
Product management experience in banking, fintech, or payments, with proven success in digital payments
Strong strategic and communication skills, agile experience, and knowledge of payment networks and regulatory frameworks
Relevant bachelor's degree
Experience in understanding market trends and customer-centric design
Ability to coach and lead teams, facilitating agile practices and translating strategy into actionable tasks
Focus on the Customer (customer orientation)
Unlock Potential (management development)
Drive Outcomes (execution)
Innovation
Technical Excellence / Products & Services (extensive and current knowledge of relevant product(s))
Agile Methodologies
Requirements Analysis (e.g., design thinking)
Strategic Thinking
Collaboration
Company
Citizens
At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.
Founded in 1828
10001+ employees
H1B Sponsorship
Citizens has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2B2025-02-26Post Ipo Debt· $750M
2024-07-09Post Ipo Debt· $1.25B
2014-09-23IPO
Leadership Team
Melisa Carrascoza
SVP, Business Banking Market Executive - New England South
Steve Kozek
Head of Commercial Excellence, Senior Vice President
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