AEROCONTACT ยท 4 weeks ago
Technical Services Manager M/F (H/F) - SAFRAN TRUSTED 4D INC
New York, United States
Full-time
Onsite
Mid, Senior LevelAEROCONTACT is part of the Safran group, an international high-tech company operating in the aerospace, space, and defense sectors. They are seeking a highly skilled Technical Services Manager to lead a global team in delivering world-class customer support and field services while ensuring operational excellence and driving service revenue.
Corporate TrainingRecruitingTraining
Responsibilities
Lead a global team in delivering world-class customer support and field services
Ensure operational excellence and drive service revenue
Foster a culture of accountability, continuous improvement, and customer focus
Combine strong technical expertise with proven leadership experience to advance organizational goals and elevate the customer experience
Qualification
Required
Bachelor's degree in Engineering (or Associate's degree with equivalent technical experience)
Proven experience as a Manager in a highly technical environment, preferably in a global organization
Proficiency with CRM and ERP systems
Strong knowledge of networking, communications, hardware, software, firmware, and web technologies
Expertise in Positioning, Navigation and Timing technologies
Proficient in project management, analytics and reporting, and professional presentations
Fluent (autonomous) in English; additional languages are a plus
Preferred
Certifications preferred: CCNA, CCDA, CCWA, MCSA (or equivalent)
Company
AEROCONTACT
Aerocontact is an aviation company.
Founded in 2003
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase