Upstart · 1 week ago
Senior Product Designer, Capital Marketplace
United States
Full-time
Remote
Senior Level
$162K/yr - $224K/yr
7+ years expUpstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. As a Senior Product Designer, Capital Marketplace, you will shape tools and workflows for lenders and investors, leading research and designing intuitive experiences to support capital operations.
Artificial Intelligence (AI)AutomotiveConsumer LendingCreditFinancial ServicesFinTechLendingMachine LearningPersonal Finance
Responsibilities
Create user journeys, workflows, prototypes, and polished mockups that define how lenders and investors onboard, integrate, configure portfolios, and manage ongoing capital programs
Lead research, discovery, and usability studies with internal teams and capital partners to understand expectations, pain points, and operational workflows across implementation, program setup, monitoring, and lifecycle management
Translate complex financial, compliance, and operational requirements into intuitive experiences that support origination and loan sale execution, third-party integrations, and partner-facing tools
Partner with product and engineering teams to design lender and investor interfaces that improve partner success, reduce operational burden, and strengthen transparency and trust in the platform
Shape internal tools that streamline deal setup, program configuration, performance reporting, and platform scalability for Capital Insights
Use qualitative and quantitative data to validate design decisions, improve accuracy and comprehension in data-heavy workflows, and increase partner confidence in Upstart’s reporting and intelligence tools
Contribute to a unified design system that supports secure, consistent patterns across capital partner and internal experiences
Produce clear design artifacts that drive alignment across product, engineering, operations, risk, and compliance stakeholders
Qualification
Required
7 or more years designing customer-facing or enterprise digital products, with experience simplifying complex workflows and data-dense systems
Demonstrated expertise designing for responsive web and, ideally, native mobile or tablet workflows used in operational environments
Strong portfolio showing end-to-end design thinking grounded in user insight, clarity, and system-level reasoning
Skilled with Figma and research tools such as Usertesting, Maze, or Lookback
Experience collaborating with cross-functional partners in technical, risk, or compliance-driven domains
Strong communicator who can articulate tradeoffs, share work with clarity, and build alignment across engineering, operations, and business teams
Preferred
Experience designing enterprise or B2B platforms, especially in fintech, capital markets, lending, or other regulated industries
Familiarity with financial reporting, workflow automation, or partner lifecycle management tools
Ability to navigate ambiguity, balance business goals and risk considerations, and design for accuracy, transparency, and trust in high-stakes environments
Depth in accessibility and inclusive design, especially for complex or detail-critical workflows
Benefits
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous holiday, vacation, sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices
Company
Upstart
Upstart (NASDAQ: UPST) is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit.
1001-5000 employees
H1B Sponsorship
Upstart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (67)
2023 (85)
2022 (85)
2021 (42)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$3.36BKey Investors
CastlelakeProgressiveRakuten
2025-11-06Post Ipo Debt· $1.5B
2025-09-05Post Ipo Debt· $320M
2025-08-12Post Ipo Debt· $600M
Leadership Team
Dave Girouard
Founder & CEO
Paul Gu
Co-Founder
Recent News
The Motley Fool
2026-01-03
The Motley Fool
2026-01-01
2025-12-17
Company data provided by crunchbase