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iO Associates · 1 month ago

Willow Ambulatory Analyst II

South Carolina, United States

Full-time

Hybrid

Mid Level

4+ years exp

iO Associates is seeking an experienced Clinical Systems Analyst II specializing in Epic Willow Ambulatory to support and enhance outpatient pharmacy and medication management workflows. The role involves working directly with pharmacy teams and ambulatory clinicians to ensure the EHR supports safe and efficient medication use across outpatient settings.

ConsultingRecruitingStaffing Agency

Hiring Manager

Bryan Scott

Responsibilities

Configure, maintain, and optimize Epic Willow Ambulatory build, including medication records, dispensing workflows, inventory processes, and ambulatory medication order management

Support cross-application workflows involving EpicCare Ambulatory, ClinDoc, Beacon (as applicable), and other clinical modules

Troubleshoot issues related to outpatient medication workflows, dispensing systems, drug databases, and interfaces with third-party pharmacy systems

Partner with pharmacy leadership, nurses, providers, and ambulatory staff to understand workflow challenges and identify optimization opportunities

Participate in workflow observations, requirements sessions, and stakeholder meetings

Translate clinical needs into functional EHR configuration and enhancements following organizational and regulatory standards

Promote medication safety and system best practices across departments

Participate in Epic upgrades, system testing, validation, and go-lives

Maintain documentation for build changes, requirements, test plans, and support processes

Assist in developing and maintaining downtime and disaster recovery procedures

Support integration between Epic Willow Ambulatory, outpatient dispensing systems, clinical decision support tools, and medication safety applications

Contribute to enterprise-level projects involving medication workflows or system improvements

Qualification

Epic Willow CertificationPharmacy Workflow SupportEHR ApplicationsMedication Management SystemsClinical CollaborationWorkflow OptimizationOutpatient Pharmacy OperationsMedication Safety Workflows