Lead Office Services Associate (Reprographics + Records) jobs in United States
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Forrest Solutions · 4 weeks ago

Lead Office Services Associate (Reprographics + Records)

Forrest Solutions is a leading law firm seeking a detail-oriented and experienced Lead Records Associate to oversee daily operations within their Records Management Department. The role involves ensuring the accurate circulation, organization, and compliance of legal records while also supporting reprographics and mailroom operations as needed.

ConsultingCRMInformation TechnologyLegalStaffing Agency
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H1B Sponsor Likelynote
Hiring Manager
Brendan Deonarine
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Responsibilities

Facilitate the circulation of files between the on-site records department and off-site storage vendor
Assist attorneys and staff with file searches, file creation, and database inquiries
Maintain and update the Records database, including performing routine data cleanup
Deliver records supplies (boxes, labels, folders) upon request
Manage case rooms and ensure compliance with organizational standards
Coordinate and monitor Litigation Hold notifications and compliance processes
Conduct file audits within the office, including case rooms and attorney closets
Oversee and maintain shred bins located throughout the office
Apply appropriate disposition methods for files (Destruction, Transfer, Return to Client, etc.)
Train end-users on the firm’s Records web application
Support attorney departure processes by identifying and retrieving files designated for transfer
Support Accounting filing processes, including scanning GL reconciliations and pulling Accounts Receivable/Accounts Payable files
Perform reprographics tasks including high-volume copying, scanning, printing, binding, and document finishing
Ensure quality control of reproduced materials and meet attorney and client deadlines
Assist with incoming and outgoing mail, including sorting, logging, distributing, and preparing packages for courier and carrier pickup (FedEx, UPS, USPS, messenger services)
Track and process certified, registered, and legal mail as required
Maintain reprographics and mailroom equipment, report service issues, and restock supplies as needed
Provide backup support to office services team to ensure uninterrupted daily operations

Qualification

Records managementMicrosoft Office SuiteReprographicsMailroom operationsCommunication skillsOrganizational skillsAttention to detail

Required

Ability to lift and move up to 50+ pounds
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Strong organizational skills with excellent attention to detail
Professional demeanor with strong communication and interpersonal skills
Ability to handle confidential information with discretion

Preferred

Prior experience in records management, legal administration, reprographics, mailroom, or office services strongly preferred
Familiarity with multi-line phone systems a plus

Company

Forrest Solutions

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Forrest Solutions is the nation’s first and leading onsite outsourcing and staffing firm.

H1B Sponsorship

Forrest Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
unknown
2025-11-10Acquired

Leadership Team

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Beatriz Boo
Senior Business Partner - National Talent Acquisition
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Kate Post
Chief Talent Officer
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Company data provided by crunchbase