Apply on Employer Site

Compass Group USA · 1 month ago

MANAGER, CREATIVE COMMUNICATIONS & GRAPHIC DESIGN (HYBRID-CHARLOTTE, NC)

Charlotte, NC

Full-time

Hybrid

Mid, Senior Level

5+ years exp

Compass Group USA is the leading foodservice and support services company, known for its great people and outstanding service. The Manager of Creative Communications & Graphic Design will play a key role in shaping the brand's visual identity and voice, developing campaigns, and collaborating with cross-functional teams to deliver strategic creative solutions.

AdviceFood and BeverageHospitalityProfessional Services

Responsibilities

Serve as a creative subject matter expert within Corporate Communications, helping to define and evolve Compass Group’s visual identity and brand voice across all platforms

Conceptualize and design high-impact materials, including campaigns, presentations, digital content, internal communications, and executive reports. Ensure all work aligns with brand standards and organizational goals

Oversee and maintain Compass Group USA’s website and select SharePoint sites, ensuring content is current, visually engaging, and aligned with brand standards

Will at times be asked to write and edit clear, engaging content for a variety of audiences — from employees to executives — ensuring messaging aligns with brand and communication strategies

Develop and design communication materials that support organizational initiatives, transformation, and change management — balancing creativity with clarity and empathy

Partner closely with colleagues across Compass Group — including HR, Culinary, Operations, and Business Units — to deliver cohesive, strategic, and on-brand creative solutions

Participate in select company meetings, leadership events, and major gatherings — traveling to exciting markets and cities to assist with creative content, production, and executive messaging

Stay current on creative, communication, and cultural trends to keep Compass Group’s brand relevant and inspiring. Introduce new creative tools, design techniques, and storytelling approaches

Manage multiple projects simultaneously, balancing shifting priorities while maintaining quality and meeting deadlines. Jump in to support team needs that may fall outside traditional creative work — embodying a 'whatever it takes' attitude

Qualification

Brand managementGraphic designAdobe Creative SuiteCreative communicationsPowerPointVideo editingPhotographySharePointWordPressGoogle AnalyticsFlexibleProactiveCommunicationInterpersonal skillsCollaborative

Required

5+ years of experience in creative communications, brand management, or graphic design

Strong visual designer with solid conceptual thinking, layout, and storytelling abilities

Expert proficiency in Adobe Creative Suite and PowerPoint; video editing and photography skills are a plus

Flexible, proactive, and collaborative — thrives in a fast-paced environment and enjoys wearing multiple hats

Excellent communication and interpersonal skills with the ability to work effectively across teams and leadership levels

Must be based in Charlotte, NC, with the ability to work in the office 3–4 days per week

Willingness to travel several times per year to large corporate meetings and events — in exciting markets and thriving cities — to support executive communications, content, and production

Bachelor's degree in Graphic Design, Communications, Marketing, Journalism, or related field (or equivalent professional experience)