Chase · 1 month ago
Executive Director - Marketing Transformation Delivery Manager
450 W 33rd St, New York, NY, 10001, US
Full-time
Onsite
Senior Level, Lead/Staff
$166K/yr - $260K/yr
10+ years expChase is seeking an Executive Director - Head of Delivery Management within Card Marketing Transformation to lead a transformative initiative across Card Marketing. This role involves overseeing program management, capability prioritization, and stakeholder communications to achieve strategic objectives and elevate marketing execution.
BankingFinancial Services
Responsibilities
Serve as a thought-leader who drives multiple, concurrent strategic, complex, and highly visible programs
Establish and maintain a single, prioritized backlog across five Card Marketing Transformation pillars, ensuring strategic alignment with organizational goals
Oversee transformation organizational health and ongoing governance model, including agile-driven capability planning and prioritization with multiple Product and Technology partners
Establish an agile-driven user acceptance testing and change management program, rooted in rapid, continuous delivery principles (including scalable testing strategies and repeatable change management structures)
Communicate to all levels of the organization (senior executive leadership and cross-functional stakeholders) through compelling, impactful storytelling (i.e. presentation decks, monthly newsletter)
Ensure there is communication, alignment, and coordination across all stakeholders by facilitating project status presentations; communicate effectively with peers, cross-functional team members, and senior stakeholders
Create an environment where all voices can be heard and ideas are openly welcomed and debated; establish trust with peers, partners, and executive sponsors
Be a champion for both business and culture transformation, leading with consistency, integrity, and humility
Qualification
Required
Minimum 10 years of related experience - Program Management and product owner related experience
End to end program delivery experience – including understanding of best practices, tools, and processes
Proven ability to manage a team through ambiguity typical of a large-scale business initiative and define path forward
Proven ability to create senior executive leadership presentations
High aptitude with agile best practices and collaboration tools (e.g. Confluence, JIRA, Microsoft Teams)
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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