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BM Digital · 1 month ago

Director of Operations (EOS Integrator)

United States

Full-time

Remote

Director/Executive

$80K/yr - $300K/yr

BM Digital is a tech-enabled growth firm helping leading brands scale profitably and predictably. The Director of Operations will be responsible for aligning strategy and execution across departments, developing operational systems, and driving company priorities to ensure efficiency and growth.

Social Media

Responsibilities

Act as the EOS Integrator, ensuring strategy and execution are aligned across all departments

Develop, document, and enforce SOPs and operational systems to improve efficiency and scalability

Drive execution of company priorities, projects, and initiatives, ensuring deadlines and KPIs are met

Lead operational meetings, manage accountability structures, and ensure effective follow-through

Monitor business KPIs and scorecards, providing insights and reports to leadership

Identify bottlenecks and inefficiencies, proactively solving problems and improving processes

Ensure smooth cross-department communication and collaboration (marketing, sales, client success, finance, HR)

Manage special operational projects and continuous process improvement initiatives

Qualification

Operations managementEOS / Traction experienceProcess buildingSystems implementationCRM/project management toolsProject managementFluent in EnglishCommunicationOrganizational skillsProblem-solving skills

Required

Proven operations management experience, preferably in a marketing agency, SaaS, or professional services

Hands-on experience with EOS / Traction and familiarity with the Integrator role

Strong background in process building, project management, and systems implementation

Excellent communication, organizational, and problem-solving skills

Ability to create structure, drive accountability, and lead cross-functional execution

Tech-savvy with experience using CRM/project management tools (ClickUp, Asana, Monday.com, HubSpot, or similar)

Fluent in English (written and spoken)

Available to overlap U.S. time zones

Company

BM Digital

BM Digital is a marketing agency that helps new and old businesses gain visibility, leads, and sales.

San Francisco, California, USA

51-200 employees

https://www.bmdigital.io

Funding

Current Stage

Growth Stage

Leadership Team

Matas Jakutis

Co-founder & CEO

Kevin Fahey

Client Partner Manager

Company data provided by crunchbase