Contentful · 5 hours ago
Senior Solution Architect - Personalization Strategist
San Francisco, CA
Full-time
Hybrid
Senior Level
$170K/yr - $230K/yrContentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. As a Personalization Solution Architect, you will serve as both a strategic advisor and technical authority, working with executives to shape personalization strategies and drive measurable ROI from initiatives.
Cloud ComputingCMSContentDeveloper ToolsPublishingSaaSSoftware
Responsibilities
Partner with senior business and marketing stakeholders to define personalization strategies, business objectives, and KPIs
Conduct executive workshops and maturity assessments to help customers evolve their personalization capabilities
Advise on organizational change management, governance, and operating models to scale personalization globally
Translate strategic vision into actionable roadmaps—phasing capabilities from quick wins to enterprise-scale programs
Architect personalization solutions that combine Contentful Personalization with data sources (CDPs, CRMs, analytics, AI models)
Lead discovery sessions, design sessions, and proof-of-concepts, demonstrating value from segmentation, experimentation, and AI-powered personalization
Provide guidance on data readiness, integration patterns, and performance optimization across composable architectures
Enable customer teams through documentation, reference architectures, and reusable frameworks
Act as a subject-matter expert on personalization best practices—both within Contentful and externally with customers
Contribute to the development of accelerators, methodologies, and playbooks that scale personalization success
Deliver strategic insights and feedback loops to Product and Engineering to influence the evolution of Contentful Personalization
Mentor internal team members and support field enablement across Sales, Customer Success, and Solution Engineering
Qualification
Required
Proven background in management consulting, customer strategy, or digital transformation in addition to solution architecture
Deep understanding of personalization platforms, A/B testing, and AI/ML-powered segmentation, preferably in enterprise contexts
Track record of engaging with C-suite and senior business leaders to drive strategic decision-making
Strong technical background with SaaS platforms, composable architecture, and data integrations (APIs, CDPs, analytics)
Professional experience designing or implementing microservices-based architectures
Hands-on proficiency with modern web technologies, such as React/Next.js, Vue, Angular, REST and GraphQL APIs, and cloud-based microservices
Familiarity with web rendering approaches (server-side, client-side, hybrid, SSG, ISR) and modern frameworks (Next.js, Nuxt.js, Remix, Gatsby)
Skilled communicator, equally comfortable with executive storytelling and technical deep dives
Experience leading cross-functional workshops, maturity assessments, and business case development
Willingness to travel up to 25% to facilitate executive strategy workshops and onsite engagements
Benefits
Stock Options for the opportunity to share in the success of our company
Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
Company paid parental leave to care for and focus on your growing family
Use your personal annual education budget to improve your skills and grow in your career
Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
An annual wellbeing stipend to care for your physical, financial, or emotional health
A monthly communication stipend and phone hardware upgrade reimbursement.
New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Company
Contentful
Contentful offers a headless content management system that helps organizations deliver content across channels.
Founded in 2013
501-1000 employees
H1B Sponsorship
Contentful has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$349.6MKey Investors
Tiger Global ManagementSapphire VenturesGeneral Catalyst
2021-07-28Series F· $175M
2020-06-17Series E· $80M
2018-12-05Series D· $33.5M
Leadership Team
Karthik Rau
Chief Executive Officer
Steve Sloan
CEO
Recent News
Tech Funding News
2025-09-27
Destination CRM
2025-09-19
2025-09-19
Company data provided by crunchbase