Kollective Group · 3 weeks ago
Business Systems Manager
NYC Metro Area
Full-time
Onsite
Mid, Senior Level
$100K/yr - $110K/yr
3+ years expKollective Group is a Manhattan-based IoT and SaaS company that helps Healthcare Facilities Managers automate compliance-related busywork. The Business Systems Manager will align and optimize internal systems, focusing on the Odoo ERP and CRM platforms, while implementing improvements that enhance data flow and operational efficiency across various departments.
Staffing & Recruiting
Responsibilities
Develop and maintain a cohesive systems strategy that aligns Odoo ERP, Odoo CRM, HubSpot CRM, and future tools into a unified operational ecosystem
Build scalable architecture supporting automation, data consistency, and cross-functional efficiency
Act as the owner of Odoo, the platform powering inventory, manufacturing, and delivery operations
Evaluate current processes across sales, operations, finance, logistics, and engineering to identify gaps and inefficiencies
Design and implement improved workflows, SOPs, and automations that reduce friction and increase team productivity
Manage and troubleshoot integrations between Odoo, HubSpot, QuickBooks, and future platforms
Resolve issues related to data duplication, sync errors, and workflow misalignment
Document integration logic and ensure smooth handoffs between systems
Oversee configuration, data syncing, vendor coordination, and user adoption to ensure smooth operational flow
Help select and implement a company-wide phone system that supports cold calling, customer support, and CRM integration
Drive alignment across teams on internal tools and process standards
Act as the go-to contact for evaluating new tools and preventing redundant or duplicative systems
Qualification
Required
3-5+ years of experience in business operations, IT systems, BizOps, or internal tools management—preferably in a startup environment
Prior ownership or deep familiarity with ERP/CRM platforms such as Odoo and HubSpot
Experience with software integrations (API-based, Zapier, or custom syncs)
Strong cross-functional communication skills with both technical and non-technical teams
Excellent project management abilities with strong attention to detail
Must be able to commute into office 5 days/week
Preferred
Experience implementing tools such as 1Password, JAMF, Kandji, or CrowdStrike
Familiarity with phone/VoIP systems and call-routing workflows
Experience in healthcare, manufacturing, or logistics environments
Light scripting, SQL, or Python skills for automation or reporting
Benefits
Healthcare benefits
401(k)
Unlimited PTO
Paid sick leave
Super collaborative in office work culture, with free snacks and stocked fridges, and lots of great restaurants and gyms around
Company
Kollective Group
Kollective Group is a recruitment partner that prioritizes precision, trust, and long-term success.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase