Clayton · 1 month ago
Front Desk Lodge Host (Part-Time)
Maryville, TN
Part-time
Hybrid
Entry Level
$21.69/hr - $27.11/hr
1+ years expClayton is a company that values creating a welcoming atmosphere for its guests. The Front Desk Lodge Host is responsible for providing world-class customer service, assisting guests with check-ins, and ensuring a stress-free environment during their stay.
Real Estate
Responsibilities
Welcomes visitors by greeting them, in person or on the telephone
Assist with guest check in and direct guests to proper area upon arrival
Engage with guests to answer questions or assist with resolving any concerns/complaints
Assist guests with any last-minute requests or desires to make their visit more enjoyable
Answers phone, emails, guest requests, referring inquiries to the appropriate team member as necessary
Assist with computer and copy/office services for guests
Ensure elements of the Lodge are ready before guests arrive
Assist team with AM guest needs
Ensure inventory of office supplies and update inventory sheet when inventory is completed
Receive packages deliveries and shipments and ensure they are delivered to correct team
Maintains safety and security by following procedures, monitoring visitor/vendor log, issuing visitor badges and keys
Be well versed in Lodge property, local area, and main office
Provide live Monscierge and Canva assistance
Ensure Opera stays up to date by aiding the Cabin Coordinator and Events teams throughout the day
Assist Events Team with setup, day-of tasks and cleanup as needed
AM walk through at the beginning of shift of all common spaces to ensure cleanliness and readiness for the next day
Ensure the Lodge is locked and TV/heaters/fireplace is off after events
Perform regular check of the restrooms and hand towels
Assist Guest Services teams with special projects, ordering and seasonal decor changes
Actively participate in Guest Service Team meetings
Assist Guest Services team with all transportation needs
Booking vehicles, categorizing/updating the calendar accordingly based on each reservation
Sending appropriate information to the individuals who have reserved our company vehicles and keeping track of all vehicle keys
Assisting with cleaning the two Lodge golf carts, ensuring the cleanliness of the golf carts before the end of day
Assist with transportation to and from the airport as needed
Assist the Guest Services Manager with gassing the vehicles as needed and the cleanliness of vehicles and golf carts
Qualification
Required
Highschool diploma or equivalent
1-3 years related experience required
Guest Service or in-person customer service experience
Problem-solving skills is a must
Strong written and verbal communication skills required
Friendly, welcoming, and professional disposition required
Basic phone and computer skills required
Ability to adapt to changing situations and/or requests to accommodate guests
Detail oriented with the ability to multi-task and prioritize assignments
Ability to remain calm under pressure
Ability to work with minimal direction
Self-starter
Team player
Benefits
Flexibility to create their own health, dental, and vision benefits package
Competitive 401K programs, including investment options and company matching for full and part time team members after one year
Paid parental leave
Tuition reimbursement
Employee Assistance Programs
Paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program
Holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person
Onsite restaurant
Onsite fitness facility with full gym
In-person and virtual workout classes
Yoga / barre studio
Volleyball and basketball courts
Walking paths
Disc golf course
Company
Clayton
Founded in 1956, Clayton is committed to opening doors to a better life through homeownership.
10001+ employees
H1B Sponsorship
Clayton has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (7)
2023 (5)
2022 (1)
2021 (5)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
unknown2003-08-07Acquired
Leadership Team
Colt Davis
Chief Operating Officer, Home Building Group
Brooke Henry
Executive Assistant To Chief Information Officer
Recent News
2025-12-19
Morningstar.com
2025-09-24
Company data provided by crunchbase