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IES Communications · 7 hours ago

Technical Manager

Tempe, AZ

Full-time

Onsite

Mid, Senior Level

5+ years exp

IES Communications is a national provider of industrial products and infrastructure services. The Technical Manager is responsible for overseeing multiple client-based projects, leading a team of Field Engineers, and ensuring that all work meets IES standards and customer requirements while managing various aspects such as safety, quality, and client relationships.

Information and Communications Technology (ICT)Information ServicesInformation Technology

Responsibilities

Lead, mentor, and guide a team of technical experts, including Field Engineers, Technicians, and other support staff to ensure cohesive teamwork and efficient project execution

Collaborate with Program Management to define the technical vision and strategy for the program

Effectively allocate resources across projects to optimize productivity and achieve project milestones

Keep up to date on emerging technologies and industry trends

Maintain project status reports for program projects and report weekly to the Program Manager

Maintain a comprehensive test result management program in accordance with IES standards and the customer’s requirements

Develop a field staff training plan using IES and manufacturer training courses and certifications

Continuously develop and improve processes, methodologies, and tools to enhance efficiency, productivity, and product quality

Coordinate ongoing communication between clients, stakeholders, and other cross-functional teams to understand the requirements, communicate project progress, and to manage expectations

Conduct regular performance evaluations for team members, providing feedback on areas of improvement, and recognizing outstanding achievements

Other responsibilities as assigned

Qualification

Telecommunications experienceProject managementTeam leadershipMicrosoft OfficeProblem-solving skillsBlueprint interpretationCustomer interactionGeneral Contractor interactionCritical thinkingOral presentations

Required

Must be self-motivated, positive in approach, professional, and lead others to create, develop, and implement project process improvements

Must promote the culture and mission of IES, as well as program objectives, to all employees, vendors, clients, and business partners

Must have proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentations

Must have proven high-level skills to interpret blueprints and other project documents, including but not limited to scope, specifications, reporting, and quality metrics

Must be able to travel within branch territory and/or regional territory as needed

Must have the ability to learn Company and customer project management systems

Must be able to successfully secure and maintain a Company-sponsored American Express credit card

Must possess at least a high school diploma or equivalent

Must have experience in customer interactions and General Contractor interactions

Must have a minimum of five (5) years of supervisory or managerial experience

Must have a minimum of five (5) years of experience in the telecommunications industry

Must be proficient with Microsoft Office (Word, Excel, and MS Project)

Must meet Company minimum driving standards

Must be able to manage multiple tasks/projects simultaneously

Must have demonstrated and verifiable ability to create and manage a project schedule, scope of work, and detailed associated tasks, from project initiation through final completion and customer turnover