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NYS Office of Information Technology Services · 3 hours ago

Technology Analyst 2 (Quality Assurance) - SP11

New York, NY

Full-time

Onsite

Mid, Senior Level

6+ years exp

The New York State Office of Information Technology Services (ITS) provides operational support for various applications across New York State Agencies. The Technology Analyst 2 (Quality Assurance) is responsible for testing and ensuring software products meet quality standards, developing testing plans, documenting findings, and supervising junior analysts.

Cyber SecurityGovernmentInformation TechnologyIT Infrastructure

No H1B

Responsibilities

Review and analyze system specifications

Develop and execute test plans to ensure that all objectives are met

Implement and monitor manual or automated test scripts to assess functionality, reliability, performance, and quality of software products, systems, and applications

Evaluate product code according to specifications

Create logs to document testing phases and defects

Identify and remedy defects within the development process, helping troubleshoot issues

Create standards and procedures to determine product quality and release readiness

Drive innovation and streamline overall testing processes

Identify, isolate, and track bugs throughout testing

Report bugs and errors to development teams

Identify any potential problems that users might encounter

Perform all aspects of verification, including functional, system, regression, and user acceptance testing

Collaborate closely with cross-functional teams (e.g., developers and product managers), ensuring product quality throughout the software development lifecycle and developing effective strategies and test plans

Conduct post-release/ post-implementation testing

Ensure ongoing compliance with quality and regulatory requirements

This position may perform the full range of supervisory duties

Qualification

Quality AssuranceTest Management SoftwareSoftware Testing CertificationProgramming LanguagesSoftware Development MethodologiesAttention to DetailProblem-Solving SkillsCommunication Skills

Required

Six (6) years of information technology experience, two (2) years of which must be within the discipline of quality assurance

Preferred

Preference for candidates holding relevant technology analyst certification, including but not limited to:

Certified Software Quality Analyst (CSQA)

Certified Quality Improvement Associate (CQIA)

Certified Associate in Software Testing (CAST)

International Software Testing Qualifications Board (ISTQB) Certification

Understanding of software development methodologies, like Agile or Waterfall, and regression testing

Knowledge of one or more programming language, like Java or C#

Working knowledge of test management software (e.g. qTest, Zephyr) and SQL

Strong attention to detail to identify software errors

Well-developed analysis and problem-solving abilities, adept at thinking critically about software and its potential flaws to troubleshoot issues

Excellent communication skills to effectively document and relay issues to cross-functional teams for resolution

Benefits

Generous benefits package, worth 65% of salary, including:

Thirteen (13) paid holidays annually

Up to Thirteen (13) days of paid vacation leave annually

Up to Five (5) days of paid personal leave annually

Up to Thirteen (13) days of paid sick leave annually for PEF.

Up to three (3) days of professional leave annually to participate in professional development

Eligible employees and dependents can pick from a variety of affordable health insurance programs

Family dental and vision benefits at no additional cost

New York State Employees’ Retirement System (ERS) Membership

NYS Deferred Compensation

Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds

Public Service Loan Forgiveness (PSLF)

And many more.

Company

NYS Office of Information Technology Services

New York State Office of Information Technology Services (ITS) is transforming how State government delivers services to New Yorkers and local governments.

Founded in 2012

Albany, New York, USA

5001-10000 employees