Sr Customer Service Rep CSC jobs in United States
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Lincare ยท 9 hours ago

Sr Customer Service Rep CSC

Lincare is a company focused on providing quality customer service in the healthcare sector. They are seeking a Senior Customer Service Representative to aid in supervising customer service functions and assist in training personnel.

Health CareHealth DiagnosticsMedical

Responsibilities

Aid in supervising all Customer Service functions of order entry while abiding by the procedures set forth by management
Assists the Customer Service Supervisor in the supervision of all Customer Service Personnel
Actively participates in the training of all Customer Service personnel including new hires
Monitors the flow of orders to and from the Customer Service Department
Deletes, corrects, or re-enters patient orders as deemed necessary
Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel

Qualification

Customer Service SupervisionOrder Entry ManagementTraining SkillsOrder MonitoringCall Monitoring

Required

aid in supervising all Customer Service functions of order entry while abiding by the procedures set forth by management
Assists the Customer Service Supervisor in the supervision of all Customer Service Personnel
Actively participates in the training of all Customer Service personnel including new hires
Monitors the flow of orders to and from the Customer Service Department
Deletes, corrects, or re-enters patient orders as deemed necessary
Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel

Company

Lincare was founded on the belief that through patient education and clinical support, we can improve patient compliance with physicians'

Funding

Current Stage
Public Company
Total Funding
unknown
2012-07-02Acquired
1992-01-01IPO
1990-11-29Private Equity

Leadership Team

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Crispin Teufel
CEO
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Company data provided by crunchbase