MUSC Health · 1 month ago
UNIV- Clinical Exercise Program Assistant
Charleston, SC
Full-time
Onsite
Entry Level
$33K/yr - $48K/yr
2+ years expMedical University of South Carolina (MUSC Health) is focused on health promotion and wellness programs. The Clinical Exercise Program Assistant provides vital administrative and operational support, ensuring the smooth functioning of clinical exercise programs while maintaining confidentiality and compliance with health regulations.
Health CareHospitalMedical
Responsibilities
Support efficient clinical program operations by organizing and maintaining administrative workflows
Perform accurate data entry, filing, scanning, copying, and record maintenance in REDCap and the member management system
Learn and utilize all in-house software systems for registration, program tracking, data management, and communication
Maintain clear and organized meeting notes, operational documentation, and program records
Compile and organize program data for budgeting, reporting, and funding or grant-related needs
Monitor and respond to shared program email inquiries promptly and professionally
Track instructor availability, including Break in Service dates
Assist with referral tracking and program maintenance projects
Manage program registrations and participant communication
Process payments accurately and apply them to participant accounts
Monitor outstanding balances and follow up on overdue or delinquent accounts
Assist in preparing billing summaries, financial tracking reports, and reconciliation as needed
Provide professional, compassionate customer service to all participants and caregivers
Assist with research initiatives including data collection, data entry, and reporting
Support maintenance of REDCap research databases and participant tracking
Assist with program documentation for funding acquisition and grant procurement
Provide administrative support for grant writing tasks and reporting requirements
Maintain confidentiality and adhere to HIPAA compliance standards at all times
Assist in scheduling and organizing marketing initiatives for program promotion and visibility
Coordinate referral outreach and communication with internal and external partners
Support participant recruitment efforts through organized communication and materials distribution
Assist with event and program promotion logistics
Serve as part of the management support team assisting with business and participant operations
Assist with organizing schedules for part-time Wellness Center staff and instructors
Provide accurate and up-to-date program information to Wellness Center front-line staff
Support planning and coordination of team meetings, special projects, and events
Participate in occasional Manager on Duty (MOD) rotations during weekdays, weeknights, weekends, and for special projects
Support additional program needs and operational initiatives as assigned by the Clinical Exercise Program Coordinator and leadership team
Qualification
Required
High School Diploma or equivalent required
All degrees must be received from appropriately accredited institutions
CPR/AED Certification required within 6 months of hire
Ability to work effectively with diverse populations and individuals of all ages
Strong organizational skills with the ability to manage multiple tasks with minimal supervision
Strong problem-solving skills and attention to detail
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and office technology
Strong customer service and interpersonal communication skills
Ability to accurately calculate figures, percentages, and financial data
Ability to interpret written, oral, and schedule-based instructions
HIPAA trained or willing to complete training prior to start date
Interest in fitness, health promotion, and clinical or adaptive exercise programs
Preferred
Experience with research, data collection, or grant writing
Previous experience working with clinical populations (academic, volunteer, or professional)
Familiarity with REDCap, member management systems, or medical record platforms
Company
MUSC Health
MUSC Health provides health-care services through its patient- and family-centered care, education, research, and various partnerships. It is a sub-organization of Medical University of South Carolina.
Founded in 1824Charleston, South Carolina, USA
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$133MKey Investors
Armadale Capital
2019-12-19Debt Financing· $133M
Leadership Team
Erik Summers
Chief Medical Officer
Recent News
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