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HOAMCO (Homeowners Association Management Company) · 1 month ago

Portfolio Community Association Manager - HOAMCO (Albuquerque, NM)

Albuquerque, NM

Full-time

Onsite

Mid, Senior Level

4+ years exp

HOAMCO (Homeowners Association Management Company) is a leader in community association management, currently managing over 600 communities across six states. The Portfolio Community Association Manager is responsible for overseeing the performance of personnel and maintenance of properties, ensuring compliance with company policies while supporting community values and facilitating communication between management and the Association.

Real Estate

Responsibilities

Community Leadership

Serve in a key community leadership role aimed at building and maintaining connections and opportunities that foster a true sense of community

Provide advisory support to the board for long-term planning, goal-setting, and policymaking guidance

Act as a liaison between the management team and assigned community

Effective Communication and Relationship Management

Communicate proactively and transparently while building relationships with board members, residents, and staff

Facilitate regular meetings with the Developer, board members, residents, and volunteers to ensure open lines of communication

Daily Operations and Asset Management

Oversee the daily operations, management, and maintenance of community assets

Maintain Association’s annual management calendar

Management of all on-site personnel to include personnel hiring, training, development, supervision, and performance evaluations

Adhere to and ensure that all on-site personnel understand and adhere to all guidelines, policies and procedures established by the Association and the management

Facilitate upkeep of residential files and records, legal documents, property deeds, construction plans, member rosters, contracts, annual reports, meeting minutes, and all other relevant records

Facilitate and attend all Association Board and Committee meetings

Actively participate in all community meetings, townhall meetings, and community events

Coordinate and facilitate monthly staff meetings, communicating all relevant dates to VP or COO

Ensure timely and accurate preparation of weekly, monthly, quarterly, and annual reports

Maintain priority action list detailing the status of ongoing projects; provide regular status updates to Board

Coordinate and conduct long-term and strategic planning sessions for Board of Directors as requested

Effectively leverage company and vendor resources to execute board directives and achieve community goals

Oversee service contractors to ensure cost-effective and high-quality service delivery. Negotiate service contracts and obtain bids as needed or directed by the Board of Directors

Ensure that all procedures are being adhered to for vendors, contractors, service requests, and maintenance form logs

Inspect community assets and common areas at least twice a month and prepare written recommendations for physical repairs and/or replacements as required by the Board of Directors

Develop a building maintenance program and schedule for management of community assets

Governance and Community Standards

Maintain and uphold the community’s standards as required by applicable laws, CC&Rs, and design guidelines

Facilitate the architectural design review process

Evaluate and oversee the CC&R compliance process

Liability and Risk Management

Ensure liability and insurance policies comply with requirements set forth by governing documents and applicable laws

Develop and implement a comprehensive risk management program in consultation with industry experts and advisors

Ensure proper documentation for worker’s compensation, liability insurance coverage, and all executed written contracts for any contractors prior to engaging in work for any property

Budgeting and Financial Oversight

Collaborate with and assist the Board of Directors in preparing the annual budget for each fiscal year

Administer and monitor operating and reserve budgets

Review monthly financial packages and prepare budget variance report for the Board of Directors

Ongoing review of budget, evaluating ways to improve service and/or cut expenses

Review all contractual services annually and/or as needed to ensure community objectives are met

Invoice review and approval as required by Board

Timely and Accurate Communication

Ensure all association notices are accurate and distributed in a timely manner

Process all electronic, paper, and telephone correspondence and respond to inquiries and requests in a professional and timely manner

Create and prepare complete Board of Directors packets, agendas, and management reports

Develop and distribute community newsletter as requested by the Board of Directors

Maintain and update Association website as required

Other Duties

Perform other duties as assigned to support the overall success and well-being of the community

Attend all appropriate management training classes, meetings, and seminars as requested

Qualification

Community Association ManagementBudgetingFinancial OversightEffective CommunicationRisk ManagementLeadershipCustomer ServiceInterpersonal SkillsTeam Collaboration