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CEVA Logistics · 1 month ago

Supply Chain Operations Specialist

Whitsett, NC

Full-time

Onsite

Senior Level

5+ years exp

CEVA Logistics is seeking a Supply Chain Operations Specialist who will provide essential operational support in the supply chain environment. The role involves managing customer relationships, tracking shipments, and ensuring compliance with company policies while maintaining a safe and effective work environment.

Logistics

H1B Sponsor Likely

Hiring Manager

Griscel Arriaga

Responsibilities

Develop working relationships with internal and external customers, assist with account management such as maintaining customer profiles, details and service needs. Address various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs; forward complex or escalated customer needs as appropriate

Interface with airlines, shipping, truck and related carriers to understand requirements, track shipments or details; operations are typically standard to complex

Manage various documents for accuracy; requires operational knowledge of customers, carriers, and procedures. Update various operational/customer data in software systems and applications, work to identify missing or potential operational or service concerns and communicate with appropriate groups as necessary to resolve

Utilize databases, logs, and other sources to locate and verify information; information is usually operational in nature, standard to complex

Track orders and shipments and assist with tracing as needed; usually more standard, regional or domestic operations. Create and processes invoices, reviews for operational accuracy, and works with customers on questions and payment

Assist with running and summarizing operational reports and details; present information to co-workers or supervisors are needed. Assist with preparing information required for quotes or address potential services; may provide more standard to complex quotes

Ensure compliance with company policies and procedures and maintain a safe and effective work environment; assist others with understanding operational items

Qualification

Logistics experienceData reportingAnalysisMicrosoft Office proficiencyDatabase managementCommunication skillsTeamworkAdaptability

Required

High School graduate or GED

Five years of office experience in a logistics/transportation environment

Basic to Intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications

Utilizes databases and systems to review and verify documentation and information

Ability to prepare basic reports, queries, and operational information

Ability to track and trace basic shipments or product

Understanding of providers, carriers and services in related supply chain environments

Ability to communicate potential concerns or delays

Operates in a fast pace and changing environment and in both a team and individual contributor environment

Capable of communicating with co-workers to provide and receive direction

Company

CEVA Logistics

Glassdoor3.6

CEVA provides world-class supply chain solutions for large and medium-size national and multinational companies across the globe.

Founded in 2006

Mississauga, Ontario, CAN

10001+ employees

https://www.cevalogistics.com/en

H1B Sponsorship

CEVA Logistics has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (3)

2023 (6)

2022 (8)

2021 (8)

2020 (13)