NEOGOV · 1 month ago
Facility Operations Supervisor
NEOGOV is committed to making a meaningful difference in the lives of others and is seeking a Facility Operations Supervisor to oversee the maintenance of City facilities. This role includes managing daily activities, supervising maintenance personnel, and ensuring a clean, comfortable, and safe environment for employees and citizens.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Conducts timely, accurate, and thorough performance evaluations of Building Operations staff
Provides technical and safety training to ensure compliance with industry standards and best practices
Plans, schedules, prioritizes, and inspects maintenance, preventive maintenance, and repair activities for city facilities, structures, and equipment
Ensures timely completion of work to maintain operational efficiency
Develops long-term strategies for Building Operations and assists with the preparation of the annual budget, ensuring effective resource allocation and cost control
Researches, prepares, and oversees bid specifications for service contracts (e.g., electrical, plumbing, carpentry, HVAC)
Manages vendor relationships and contract performance to ensure high-quality service
Identifies and schedules repairs for city facilities
Ensures buildings are maintained to meet safety, functionality, and aesthetic standards
Assists in establishing facility standards for new city construction projects to ensure consistency and sustainability
Oversees electrical maintenance and repairs, including replacing light ballasts, switches, and lighting fixtures
Oversees major carpentry work, such as installing and repairing doors, drywall, cabinets, and shelving
Oversees plumbing repairs, including fixing leaks, installing faucets, drinking fountains, water tanks, and toilets
Oversees routine maintenance and repairs on HVAC systems
Oversees response to emergency situations, including spills, broken windows, and security issues such as damaged locks
Oversees furniture and equipment moving, including setup for meetings and events
Oversees routine rooftop maintenance to ensure building integrity
Provides operational support for buildings leased by the City, ensuring compliance with maintenance agreements
Adheres to all written City policies and procedures
Follows department attendance policies and assigned work schedules
Collects and analyzes data related to Facilities Division operations, making recommendations for process improvements and budget adjustments based on insights
Manages the use of CityWorks for service requests and work order completion
Continuously refines system usage to align with best practices and operational efficiency
Provides training on CityWorks for division staff
Performs additional responsibilities as assigned
Oversees the intake of facility maintenance requests, creates work orders, assigns resources, and develops preventative maintenance schedules
Supervises facilities maintenance teams in performing routine and emergency maintenance across City facilities
Acts as a senior point of contact for facility maintenance requests from other departments
Organizes tasks, resources, and personnel to effectively manage contractor work on city facilities
Ensures all contractor activities are properly documented, aligned with project requirements, and compliant with city procurement policies
Oversees contractor performance, maintains control over project timelines, and ensures successful completion of work in accordance with city standards
Closes out contracts, analyzes project outcomes against initial objectives, and assesses contractor effectiveness while ensuring stakeholder satisfaction
Utilizes structured work management systems to estimate, schedule, and track contractor assignments
Qualification
Required
Bachelor's Degree in Construction Management or related field, supplemented by a minimum of three (3) years of maintenance/facility operation and supervisory experience, or any combination of education and experience
Must have Class C Texas Driver's License
Must pass a drug screen and background check
Periodic CJIS background check
Will be required to work on-call
Responsible for supervising and managing the daily activities of the Facilities Operations crews, including on-demand, preventative maintenance, parking lot maintenance, public safety, City Hall, and the airport
Candidate must be proficient in using CMMS software for managing work orders, preventive maintenance scheduling, asset tracking, and report generation
Strong Microsoft Office skills, including Excel for tracking budgets and maintenance metrics, Word for preparing reports and procedures, and Outlook for communication and scheduling
Experience with Building Automation Systems (BAS) interfaces, such as reviewing alarms, adjusting schedules, and monitoring system performance
Ability to use digital communication platforms (e.g., Teams, Zoom) for coordination and collaboration
Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.)
Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided
Ability to produce desired work outcomes, including quality, quantity, and timeliness
Ability to plan and organize work, time, and resources, and if applicable, that of subordinates
Knowledge of Project Management – knowledge of all aspects of construction i.e. Carpentry, Carpet, Painting, Electrical, Plumbing, HVAC, Fire Suppression, Fire Alarm Systems, Elevators, Roofing, Drainage, Doors & Locks, Sprinklers, Fountains etc
Knowledge of Building Maintenance – all aspects of facility maintenance and operations – same as project manager plus additional knowledge of appliances, décor, office furniture, pumps, TV cable, generators, ice machines, etc
Knowledge of State inspection Requirements – Fire Suppression & Fire Alarm Systems, Elevator, Boiler, abatement & air quality processes, etc
Management Skills- Office & field environment – delegating skills, prioritizing skills, coaching & motivating skills, etc
Knowledge of and skill to utilize computer terminal and various computer software such as: Microsoft Office products including Word, Excel, Access, and Outlook; work order management programs
The ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect
Build professional relationships with internal staff and customers
Offer flexibility and adaptability, especially during times of change
Communicate effectively both orally and in writing
Knowledge of methods and techniques of collecting, analyzing and testing construction materials
Knowledge of material and equipment used in public works and building construction projects
Knowledge of safety standards as it related to the task
Preferred
10 years facility operations experience with 5 years' supervisory experience
Project Management Professional Certification
CFC Reclamation and Recycling License Type I, II and III, and Mobile air conditioning
Benefits
Health Insurance
Medical, Dental, Vision Insurance
Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA)
Mental Health Care and Employee Assistance Program (EAP)
City-paid and Voluntary Life Insurance
City-paid and Voluntary Long Term Disability Insurance
Supplemental Insurance through Aflac
Legal Services through Legal Shield
Tuition Reimbursement (up to $10,000 per year)
Wellness Program (earn up to $600 per year)
Texas Municipal Retirement System (TMRS)
Mandatory 7% employee contribution
City match 2:1
5 year vesting
Retire after 20 years of service, or age 60 with 5 years of service
457(b) Deferred Compensation Plans
Paid Vacation (80 hours per year for new hires; tiered increases after 2 yrs)
Sick Leave (135 hours per year for yourself and immediate family)
Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foster care)
Ten Paid Holidays
Personal Day
Optional compensatory time for hourly employees
Compensatory time for salaried employees
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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