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Landmark Properties, Inc. · 11 hours ago

Community Manager - The Legacy at Baton Rouge

Baton Rouge, LA

Full-time

Onsite

Mid, Senior Level

4+ years exp

Landmark Properties, Inc. is a property management company seeking a Community Manager for The Legacy at Baton Rouge. The Community Manager will oversee daily operations, including leasing goals, revenue management, and resident relations, while leading the on-site management team and ensuring compliance with company policies.

Real Estate

Hiring Manager

Nikki H.

Responsibilities

In conjunction with the Leasing and Marketing Manager, prepare marketing plans and develop new strategies and programs designed to meet occupancy goals

Prepare weekly status reports as well as recommendations for changes to pricing or leasing specials

Effectively maintain product knowledge of community and competitive communities through consistent evaluation of market conditions and trends

Ensure timely follow up activities take place for all prospective residents

Review and countersign all resident Housing Contracts

Ensure confidentiality of client, resident, and company information

Organize all staff meetings and any special or emergency meetings

Understand and adhere to Fair Housing laws

Maintain a clean and professional work environment

Assist in corporate projects as requested

Evaluate computer/technology needs of the site and ensure that all staff members abide by the company’s technology policy

Lead the development of the annual budget and business plan for the property

Oversee account receivable process and property delinquency, intervening as needed to minimize delinquency

Oversee the accounts payable process

Make purchases for the property and monitor all expenses

Prepare monthly variance reports and month end reporting package in a timely manner

Project quarterly income and expenses

Manage staff including hiring, providing ongoing training, mentoring, and employee development

Report on bi-weekly payroll, timesheet submission, and employee records

Prepare annual staff performance reviews

Understand the needs and expectations of residents, prospective residents, clients, and vendors and exceed their expectations

Maintain active and effective communication with residents, parents, and university personnel

Distribute monthly newsletter and resident communications

Develop and maintain a positive sense of community for both residents and associates and encourage participation in events and activities

Assist in mediation and resolution of resident conflicts by encouraging the respect for and appreciation of individual differences

Develop and maintain resident retention programs

Implement a successful turn plan

Ensure the staff is utilizing the Facilities tool in Entrata to track, close, and follow up on all service requests

Ensure the maintenance team is completing all service requests in a timely manner

Regularly walk the property to identify and address maintenance issues

Lead the maintenance team in quarterly inspections of each unit to identify and address maintenance issues

Understand, communicate, and enforce community safety, emergency, and fire evacuation policies and procedures, providing emergency response and referral services and resources

Document and address behaviors of residents that violate the law or the community lease agreement

Identify and address safety and security risks

Prepare and submit incident reports

Handle emergency situations in conjunction with the corporate team

Qualification

Property management operationsFinancial managementCommunity relationsEntrata experienceStudent housing experienceAnalytical skillsPeople skillsCommunication skillsOrganizational skillsDecision-making skills

Required

high school diploma required

4 years of experience in various positions in a residential rental community is required

2 years of experience as a Community Manager with a proven record of achievements

Proven proficiency in all areas of property management operations

Strong financial, organizational, and analytical and decision-making skills

Strong internet, word processing, and spreadsheet skills

Must have excellent communication, management, and people skills

Preferred

Bachelor degree strongly preferred

Student housing experience is STRONGLY preferred

Entrata experience preferred

Company

Landmark Properties, Inc.

Glassdoor4.0

Visit our website: www.landmarkproperties.com/ If you are interested in working for Landmark Properties, please visit our career page: http://www.landmarkproperties.com/careers Headquartered in Athens, Georgia, Landmark Properties is a fully-integrated real estate firm specializing in the development, construction, management, and investment of high-quality living communities.

Founded in 2004

Athens, Georgia, USA

1001-5000 employees