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First United Bank · 4 hours ago

Part Time Teller I

Pottsboro, TX

Part-time

Onsite

New Grad, Entry Level

First United Bank is seeking a Part Time Teller I to provide exceptional service to bank customers. The role involves conducting transactions, promoting bank products, and ensuring compliance with banking regulations.

BankingFinancial ServicesInsuranceLending

Responsibilities

Explains, promotes, and sells products and services such as traveler’s checks, savings bonds, money orders, and cashier’s checks. Cross-sells additional bank products and direct customers to representatives to open new accounts or for investing needs

Receives checking and savings deposits: verifies cash and endorsements, receives proper identification for cash back, and issues receipt of deposit. Identifies counterfeit currency

Examines checks deposited and determines proper funds availability based on regulation requirements and completes Hold Notices when necessary

Cashes checks and pays out money after verification of signatures and customer balances, processes savings withdrawals. Enters transactions into computer, and issues computer generated receipts

Answers basic customer inquiries regarding service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies

Accepts loan payments: verifies payment amount and issues receipt

Buys and sells currency from the vault as necessary, ensuring that the teller drawer cash limits are not exceeded according to the guidelines set forth in the Teller Policy

Receives FICA payments: verifies deposit coupons are properly completed and checks are made payable to the 'Bank'

Follows procedures for removing accounts from dormancy. Place holds on accounts for uncollected funds unless pre-approval is obtained from Officer/Supervisor

Balances drawer daily, including periodic batching of cashed checks. Counts and balances cash in automated teller machines and night depository. Counts and rolls loose coins. Enters required information into Vertex for Currency Transaction and Log Entry Reports

Attends weekly sales meetings and monthly community bank meetings

Handles customer complaints and escalates issues to supervisor as needed

Recommends to supervisor possible methods to improve department

Completes all required compliance exams on a yearly basis

Adherence to all First United Policies and Procedures including Teller Policy

Dresses professionally

Qualification

Cash handlingCustomer serviceBasic mathematical skillsProblem-solving skillsCommunication skills

Required

High school diploma or GED

Basic mathematical skills

Exceptional customer service skills

Good problem-solving and decision making skills

Demonstrates good judgment and ability to make on-the-spot decisions regarding customer transactions, weighing customer satisfaction with Bank exposure to loss or fraud

Ability to work in a fast-paced environment and work well under pressure

Ability to communicate well with customers by all means of communication including written, verbal, and non-verbal communication

Ability to use e-mail, phone, and other communication tools are necessary

Dependable and adheres to time lines and schedules