Tuskegee University · 1 month ago
Technical Support Engineer
Tuskegee, AL
Full-time
Onsite
New Grad, Entry LevelTuskegee University is seeking a highly skilled and motivated Technical Support Engineer to provide comprehensive engineering and instructional support in the Department of Electrical and Computer Engineering. The role involves maintaining smooth operations for teaching, research, and laboratory activities, alongside providing technical support for various IT systems.
EducationHigher EducationUniversities
Responsibilities
Provide day-to-day technical support for laboratory equipment, departmental computers, workstations, servers, and classroom technologies
Assist faculty teaching in Cybersecurity, Al/ML labs and Certification activities
Troubleshoot and resolve hardware, software, and network connectivity issues
Install, configure, and maintain operating systems (Windows, macOS, Linux) and engineering/scientific software
Qualification
Required
Bachelor's degree in any of the following: IT, Computer Science, Computer Engineering, Cybersecurity, or other related fields
Experience in troubleshooting, system administration, and technical support
Experience with networking fundamentals (LAN/WAN, switches, routers, firewalls)
Working knowledge of cybersecurity best practices
Familiarity with Windows, macOS, and Linux systems
Knowledge of cybersecurity practices
Strong communication, organizational, and customer-service skills
Excellent problem-solving, communication, and teamwork skills
Strong customer-service orientation
Ability to operate standard office and lab equipment
Ability to lift and carry equipment (up to 40 lbs)
Preferred
Familiarity with engineering lab environments and instrumentation
Relevant certifications (A+, Network+, Security+, etc.)
Company
Tuskegee University
Tuskegee University is a school in Tuskegee Institute.
Founded in 1881
501-1000 employees
H1B Sponsorship
Tuskegee University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (6)
2023 (5)
2022 (10)
2021 (5)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$3.59MKey Investors
National Telecommunications and Information AdministrationNational Institutes of Health
2023-02-27Grant· $3.57M
2022-06-21Grant· $0.03M
2021-11-08Grant
Leadership Team
Charles N Smith
Chief Operating Officer
Rolundus Rice
Chief Operating Officer/Vice President for Student Affairs
Recent News
2025-12-06
Company data provided by crunchbase