Resource Management, Inc ยท 1 month ago
IT WebEOC / EOC Application Administrator (GA788211)
Atlanta, GA
Full-time
Hybrid
Senior Level
$56.62/hr - $56.62/hr
6+ years expResource Management Associates, LLC is seeking an IT WebEOC / EOC Application Administrator. The role involves administering and maintaining the Juvare WebEOC system, supporting GIS integrations, and providing technical support and training for users during emergency operations.
Human Resources
Responsibilities
Administer and maintain Juvare WebEOC V10 for daily operations and system stability
Support planning, testing, and implementation efforts tied to future migration to Juvare WebEOC NexUs
Manage users, positions, roles, permissions, and overall access provisioning
Configure and maintain incidents, system processes, notifications, plug-ins, and general system settings
Develop, update, and troubleshoot boards, including code adjustments and design enhancements
Move boards and system configurations between environments through imports/exports
Maintain clear documentation of configuration changes, system updates, and operating procedures
Configure and support GIS integrations for both cloud and on-premises WebEOC environments
Utilize the ArcGIS API to integrate mapping services, geospatial layers, and situational awareness tools
Work with Juvare Professional Services and other vendors to translate operational needs into technical configurations
Provide support for plug-ins, mapping tools, custom workflows, and other system integrations
Assist with communication integrations connected to WebEOC, including Microsoft Teams notifications, alerts, and collaboration channels
Support users with Teams-based communication workflow setups during activations and day-to-day operations
Provide support for additional EOC related systems such as Rave and other alerting tools
Offer real-time user support during emergency activations, including system troubleshooting and workflow guidance
Deliver user training and documentation for WebEOC and related platforms
Work extended or irregular hours as needed during emergency operations
Assist with other assigned state applications or technical projects beyond core EOC systems
Collaborate with emergency management staff, IT teams, and stakeholders to ensure operational readiness
Qualification
Required
Hands-on experience administering Juvare WebEOC V10
Experience participating in or supporting migration efforts toward Juvare WebEOC NexUs
Strong understanding of user provisioning, incident configuration, roles, and positions
Experience with board creation, editing, troubleshooting, and code updates (HTML, JavaScript, or similar)
Experience with GIS integrations and the ArcGIS API
Familiarity with plug-ins, system notifications, mapping tools, and communication integrations such as Microsoft Teams
Ability to work with vendors and technical service providers to implement business requirements
Experience with both cloud and on-premises WebEOC environments
Strong troubleshooting, communication, and customer support abilities
Preferred
Experience with EOC communication platforms such as Rave Alert
Background in emergency management, public safety, or government operations
Familiarity with API integrations, scripting, or basic database concepts
Experience with .NET development or working within Visual Studio Code for board-related scripts or integrations
Company
Resource Management, Inc
Resource Management is a human resources company specializing in PEO, ASO, and employment services.
5001-10000 employees
H1B Sponsorship
Resource Management, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2023-10-09Acquired
Leadership Team
Dawn Larsen
Co-Founder and CFO
Company data provided by crunchbase