Kimpton Hotels & Restaurants · 1 month ago
Pool Supervisor
Miami, FL
Full-time
Onsite
Entry, Mid Level
2+ years expKimpton Hotels & Restaurants is committed to creating heartfelt connections and a unique hospitality experience. The Pool Supervisor will lead pool operations, ensuring high levels of guest service and collaboration among staff, while managing daily operations and training team members.
HospitalityRestaurants
Responsibilities
Meet with staff to get any pertinent information at the start of shift and review the resort daily communication report
Make sure all shifts are covered as scheduled, cover as necessary
Ensure the completion of AM/PM checklist
Handle guest situations as they arise in a calm and professional manner
Be an expert in all employee duties to ensure you are "leading by example" in all that you do
Maintain professional contact with all other hotel departments
Ensure proper organization and planning or daily operations, maintain cleanliness and reporting engineering issues on a daily basis
Counsel and coach employees when necessary, using accurate documentation and techniques
Ensure all employees complete their duties before departing, that they are posted at their stations on time
Accountable for training and daily monitoring of all service levels, as well as making sure all team members are following grooming and uniform standards
Accountable for meeting or coming in under payroll and expense budgets
Assist in the maintaining of a Forbes 5• department (Training, Audits, walkthrough's)
Assist the team at the Pool-- setting up chairs/cabanas, assisting guests
Managing stock inventory and assisting in the ordering where required
Covering shifts on the floor if operation requires it
Book Cabanas
Supervise exceptional service in the cabanas and daybeds
Assisting with carrying pool chairs and furniture when clearing and setting up the pool and beach
Qualification
Required
2 + years of experience as a Pool attendant in a luxury resort
Flexible schedule, able to work evenings, weekends, and holidays when needed
Proficiency in Opera
Solid computer skills( Microsoft Office)
Preferred
Hospitality degree preferred
Company
Kimpton Hotels & Restaurants
At Kimpton, it’s always personal. We focus on what it means to be human and an individual. You’ll quickly learn Kimpton’s not just a hospitality job.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2014-12-15Acquired
Leadership Team
Roger Doyle
Senior Vice President and Chief Financial Officer
Recent News
2025-11-20
Company data provided by crunchbase