KwickPOS · 1 month ago
Software Developer/L2 Support Specialist
KwickPOS is a fast-growing software development company in the restaurant, hospitality, and small business retail industries. They are looking for a high-performing Software Developer to develop new product features and bug fixes based on user requirements, while also providing L2 support to customers.
ConsultingInformation ServicesRetailSoftware
Responsibilities
Analyze user requirements and to develop new product features and bug fixes
Troubleshooting, solving and training difficult technical problems
Participate in software performance optimization and security control
Participate in external API communication, coordination, debugging, and development
Participate in hardware integration, such as printers, card readers, etc
Work at least 1 day a week as L2 Support, listening to customer complaints firsthand and troubleshooting
Manage a balance of speed with the importance of attention to detail
Qualification
Required
Work as L1 IT Support Specialist for 9 to 12 months before transitioning to R&D department (The time frame of working as a L1 would depends on the technical knowledge during the interview)
Extraordinary logical ability, able to analyze problems in detail and cleverly find verification methods, Achieving a logical closed loop
Very good communication and service skills, both external and internal communication can be accurate, complete, timely and friendly, and very happy to share new knowledge with others
Continuous learning ability, curiosity about the industry and technology, and the ability to use new knowledge to improve work efficiency
Familiar with Mysql DB and SQL statements, familiar with Linux commands and shell script, have a certain understanding of the network and printers and other hardware
Bachelor degree or above in computer science or software
Preferred
Mastering with these language or frameworks would be a plus: PHP, Javascript, Jquery, Html, CSS, Bootstrap, Python, C++, Workman socket, ESC/POS
Bilingual in Chinese and English or Spanish and English
Benefits
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Company
KwickPOS
KwickPOS is a one-stop solution for restaurants.
H1B Sponsorship
KwickPOS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (2)
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase