Software Developer/L2 Support Specialist jobs in United States
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KwickPOS · 1 month ago

Software Developer/L2 Support Specialist

KwickPOS is a fast-growing software development company in the restaurant, hospitality, and small business retail industries. They are looking for a high-performing Software Developer to develop new product features and bug fixes based on user requirements, while also providing L2 support to customers.

ConsultingInformation ServicesRetailSoftware
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H1B Sponsor Likelynote

Responsibilities

Analyze user requirements and to develop new product features and bug fixes
Troubleshooting, solving and training difficult technical problems
Participate in software performance optimization and security control
Participate in external API communication, coordination, debugging, and development
Participate in hardware integration, such as printers, card readers, etc
Work at least 1 day a week as L2 Support, listening to customer complaints firsthand and troubleshooting
Manage a balance of speed with the importance of attention to detail

Qualification

PHPJavascriptMySQLLinuxPythonC++HTMLCSSJqueryBilingualCommunication skillsProblem-solvingContinuous learning

Required

Work as L1 IT Support Specialist for 9 to 12 months before transitioning to R&D department (The time frame of working as a L1 would depends on the technical knowledge during the interview)
Extraordinary logical ability, able to analyze problems in detail and cleverly find verification methods, Achieving a logical closed loop
Very good communication and service skills, both external and internal communication can be accurate, complete, timely and friendly, and very happy to share new knowledge with others
Continuous learning ability, curiosity about the industry and technology, and the ability to use new knowledge to improve work efficiency
Familiar with Mysql DB and SQL statements, familiar with Linux commands and shell script, have a certain understanding of the network and printers and other hardware
Bachelor degree or above in computer science or software

Preferred

Mastering with these language or frameworks would be a plus: PHP, Javascript, Jquery, Html, CSS, Bootstrap, Python, C++, Workman socket, ESC/POS
Bilingual in Chinese and English or Spanish and English

Benefits

Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Company

KwickPOS

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KwickPOS is a one-stop solution for restaurants.

H1B Sponsorship

KwickPOS has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (2)

Funding

Current Stage
Growth Stage

Leadership Team

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Tom Jin
CTO
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Ming Ye
COO
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Company data provided by crunchbase