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MGM Healthcare · 1 month ago

Business Development Liaison

St Louis, MO

Full-time

Onsite

Entry, Mid Level

MGM Healthcare is dedicated to providing top-notch care through its team at Sherbrooke Village, which partners with skilled nursing centers across three states. The Business Development Liaison will focus on maximizing center census, coordinating admissions, and developing marketing plans while ensuring excellent resident satisfaction and community relations.

Health CareHospitalHospitality

Responsibilities

Identify and employ strategies to maximize center census, implements an effective streamlined admissions process on a 24 hour, seven days a week basis, and ensure a high level of resident satisfaction

Collaborate with the center team to coordinate admissions and events

Develop and implement a comprehensive marketing plans and programs for the center’s long- and short-term goals

Promote the center when interacting with referral sources, business leaders, physicians, the community and the media; establish collaborative relationships with referral sources

Conduct tours of center for prospective residents and family members

Receive resident referrals and track activity daily

Contact families of potential residents to invite them for a tour of the center

Provide excellent customer service and communication to facilitate seamless transition for patients from acute settings to post-acute care; assist with arrangements and confirmations of all admissions

Advise referral sources, residents and/or families of admission requirements as established by the center and health maintenance organizations

Assemble admission and sales packets

Provide center information and follow-up

Promote public relations of the center to outside community and other healthcare providers

Maintain working relationship with referring community agencies

All other duties as assigned

Qualification

Marketing plans developmentRelationship managementSkilled nursing experienceHealthcare management degreeEffective communicationOrganizational skills

Required

Must be able to operate a vehicle

Candidates must maintain a working email address and phone number for employer communication

Effective communication, relationship management, and organizational skills are necessary to perform successfully in this role

Preferred

Bachelors' degree in marketing, healthcare management, or other applicable field of study is preferred; a combination of education and applicable professional experience will be considered

Prior experience in skilled nursing and the long-term care industry is preferred