CURE Auto Insurance (Citizens United Reciprocal Exchange) · 1 month ago
Underwriter - Contact Center
Princeton, NJ
Full-time
Hybrid
New Grad, Entry Level
$24/hr - $24/hrCURE Auto Insurance is a leading direct writer of auto insurance in New Jersey, Pennsylvania, and Michigan. The Contact Center Underwriter is responsible for handling auto insurance calls and requests, processing underwriting-related activities, and ensuring customer satisfaction through effective communication and problem-solving.
Auto InsuranceInsurance
No H1B
Responsibilities
Responding with professionalism and appropriate urgency to telephone inquiries
Having the 'right' conversations with customers (right questions, right guidance, right amount of time) that address issues or concerns
Accurately processing various underwriting activities such as policy changes and payments and recognizing the logical next steps that result from those changes
Managing your time to ensure calls to related tasks are completed in a timely manner and efficient manner
Analyzing your own work for accuracy and identifying opportunities for process improvement
Communicating and collaborating with team members to share information, document processes, resolve issues, and provide support for learning
Must be willing to complete tasks outside of formal job requirements
Performs other duties as assigned
Qualification
Required
High School Diploma or GED equivalent required
Recent college graduates are encouraged to apply!
Excellent written, oral and interpersonal skills, as well as a strong customer service orientation
Prior experience in Customer Service and/or in a Call Center
Great organizational skills
Must be able to multitask while being detail oriented
Ability to follow directions
Team player who is self-motivated
Ability to utilize critical thinking to recognize discrepancies and problem-solve
Openness to feedback and a strong desire to learn
Preferred
Prior experience in Insurance industry a plus
Bilingual Spanish is a plus
Benefits
Comprehensive health benefits including medical, dental and vision coverage
Generous paid time off (PTO days, sick days, and holidays)
Flexible spending options with FSA & HSA plans
Life and AD&D insurance
401(k) with company match
Voluntary benefits such as legal services, pet insurance, and identity & fraud protection
24/7 Employee Assistance Program (EAP) for employees and their families
Health & wellness perks including gym discounts, wellness reimbursements, and reward programs
Fun, engaging in-office events that support our culture
Company
CURE Auto Insurance (Citizens United Reciprocal Exchange)
At CURE, we don’t need reform to do what’s right.
Founded in 1990
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Sean Albert, CPCU
Chief Operating Officer
Andrew Rozycki, AIAF, ARC
Vice President, Chief Statistical Officer
Recent News
StreetInsider.com
2024-12-28
2024-05-05
2024-05-05
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