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Copado · 4 hours ago

Senior Product Manager - Data Deploy (Salesforce Ecosystem)

United States

Full-time

Remote

Senior Level

5+ years exp

Copado is a leading provider of DevOps and release management solutions, committed to helping organizations accelerate their digital transformations. The Senior Product Manager will be responsible for defining and driving the product vision and strategy for Salesforce DevOps solutions, collaborating with cross-functional teams, and overseeing the product lifecycle to ensure customer success.

CollaborationDeveloper PlatformDeveloper ToolsDevOpsIT ManagementSoftware

Responsibilities

Develop and articulate a compelling long-term vision for our Salesforce DevOps solutions and translate market trends, competitive intelligence, and customer insights into a dynamic, actionable product roadmap

Partner with executive leadership and cross-functional stakeholders to ensure product initiatives support overall business objectives and customer success

Identify emerging opportunities and leverage innovative technologies (e.g., AI-driven analytics, CI/CD enhancements) to maintain our competitive edge

Utilize agile frameworks to plan, prioritize, and deliver product features iteratively, ensuring timely and high-quality releases

Work closely with engineering, design, marketing, and support teams to define user stories, detailed specifications, and execution plans that drive customer value

Define key performance indicators (KPIs) to track feature adoption and overall product success, and use data-driven insights to refine the roadmap continuously

Gather and synthesize customer feedback through interviews, surveys, and usability testing, ensuring that the product meets real-world needs

Build close relationships with customers and implementation partners working in these domains to surface gaps, validate use cases, and prioritize the roadmap accordingly

Oversee the end-to-end product lifecycle—from ideation and development to user acceptance testing, launch, and post-launch optimization

Manage trade-offs effectively by balancing technical constraints, customer needs, and business goals, while mitigating risks in complex product development environments

Champion a user-centric design approach by collaborating with UX teams to create intuitive interfaces that simplify complex processes

Act as the primary liaison between customers and internal teams, ensuring that user pain points are addressed promptly and product enhancements drive customer satisfaction and growth

Develop comprehensive training and enablement materials for internal teams and partners to ensure successful product adoption and support

Regularly engage with sales, marketing, and customer support teams to communicate product updates, gather feedback, and align on go-to-market strategies

Conduct in-depth market and competitive analyses to identify trends, opportunities, and potential threats, informing strategic product decisions

Represent Copado in customer meetings, industry conferences, and partner engagements to articulate the product vision and influence market positioning

Qualification

Salesforce ecosystem experienceProduct management experienceAgile product developmentData extractionTransformationSalesforce certificationsTechnical acumenMarket researchAnalytical skillsCommunication skillsCross-functional collaboration

Required

Bachelor's degree in Computer Science, Business, or a related field

Deep understanding of configuration data management challenges in Salesforce Clouds like CPQ, RCA, Commerce Cloud, and nCino

Proven experience managing products that involve data extraction, transformation, and deployment, preferably for enterprise SaaS or low-code/no-code platforms

Experience working with Salesforce metadata and data APIs, including tools such as SOQL, Data Loader, External Objects, or Custom Metadata Types

Certifications: Salesforce Admin, Sales Cloud, Service Cloud, System Architect is required (One or more)

5+ years of product management experience within SaaS, DevOps, or cloud-based environments; enterprise-level product experience in the Salesforce ecosystem is required

Demonstrated expertise in agile product development, roadmap planning, and lifecycle management

Proven experience in writing and maintaining user stories to effectively communicate customer requirements and guide development teams

Proven ability to lead cross-functional teams and manage complex stakeholder relationships in fast-paced, innovative environments

Strong technical acumen with the ability to understand, discuss, and translate technical concepts into actionable product plans

Excellent analytical, communication, and presentation skills, with a track record of data-driven decision-making

Experience conducting market research, customer interviews, and competitive analysis to inform strategic initiatives