Senior Coordinator, Accounts Receivable jobs in United States
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CVS Health · 1 month ago

Senior Coordinator, Accounts Receivable

CVS Health is a leading health solutions company focused on transforming health care. They are seeking a Senior Coordinator for Accounts Receivable to manage insurance follow-ups, ensure timely payment for outstanding balances, and provide excellent customer service in a fast-paced environment.

Health CareMedicalPharmaceuticalRetailSales

Responsibilities

Follow-up with both government and non-government insurance companies on open invoices associated with the dispensing of prescription medication via telephone, internet, and in writing
Maintain supporting chronological notes that detail action taken to resolve outstanding account balances
Maintain patient demographic information and data collection systems, including all billing/collection reports, queues, or diversions while remaining in accordance with payer and company policy guidelines
Contact insurance companies, copay assistance organizations, and partnering with account managers as needed in order to ensure accurate claims processing
Manage the Pharmacy benefit SalesForce.com Specialty Pharmacy Reimbursement queue ensuring timely review, resolution, and response
Resolve escalated PBM Client questions and / or issues independently
Identify trends within SalesForce.com case requests and escalate to management as necessary

Qualification

Healthcare reimbursement experienceMedical insurance billingSalesForce.comMicrosoft ExcelCustomer service skillsAnalytical skillsProfessional communicationAttention to detailTeam collaboration

Required

2 years of experience performing healthcare reimbursement / collections or medical insurance billing
1 or more years of experience in Microsoft Office, specifically Excel, Outlook, and Word
Ability to work independently and collaboratively with a team environment
Must be able to commute into the Monroeville office
Verifiable High School Diploma or GED

Preferred

Insurance billing or collections experience
Customer service in a healthcare environment
Experience working in a healthcare reimbursement system
Effective customer service skills and experience that shows ability to work in a team environment
Attention to detail
Ability to utilize analytical skills
Ability to navigate through multiple tasks simultaneously and prioritize based on importance while displaying strong attention to detail
Ability to communicate with clientele in a professional manner; both verbally and written

Benefits

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Company

CVS Health

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CVS Health is a health solutions company that provides an integrated healthcare services to its members.

Funding

Current Stage
Public Company
Total Funding
$4B
Key Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity

Leadership Team

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David Joyner
President and Chief Executive Officer, CVS Health
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Chandra McMahon
SVP & CISO
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Company data provided by crunchbase