Berean Group International, Inc. ยท 1 month ago
Customer Project Specialist
el paso, TX
Full-time
Onsite
New Grad, Entry Level
$60/hr - $60/hrBerean Group International, Inc. is seeking a Customer Project Specialist. The role is responsible for ensuring customers receive optimal service by managing order content, committing to shipment dates, and communicating effectively with project managers and sales representatives.
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Responsibilities
This position is accountable for ensuring customers receive the best possible service
By reviewing order content and customer needs the individual commits to a shipment date
Software aids in the decision process however attention to detail and accurate data entry is imperative
Timely and accurate communication to project managers and sales representatives provides needed information to the customer on order status
Commits to scheduled ship dates to achieve customer needs and balance plant loading
Schedules incoming orders (new and change orders)
Attends production meetings to review order status
Communicates information to project managers and sales representatives in a timely fashion
Utilizes a base knowledge of client products and their use
Maintains accurate and complete documentation of customer communication and action taken
Maintain customer request (CR) system and timely feedback to project managers and customers
Qualification
Required
Attention to detail and accurate data entry is imperative
Timely and accurate communication to project managers and sales representatives
Utilizes a base knowledge of client products and their use
Maintains accurate and complete documentation of customer communication and action taken
Maintain customer request (CR) system and timely feedback to project managers and customers
Company
Berean Group International, Inc.
Berean Group International is a client centered company that provides both U.S.
Founded in 2000
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase