MaxCyte, Inc. · 1 month ago
Field Applications Scientist
San Diego,CA,US
Full-time
Hybrid
Mid, Senior Level
3+ years expMaxCyte, Inc. is a company focused on scalable transfection systems, and they are seeking a Field Applications Scientist to provide technical support to customers in various application areas, primarily in cell therapy and protein production. The role involves conducting product demonstrations, troubleshooting customer issues, and collaborating with sales to optimize workflows and enhance customer satisfaction.
BiotechnologyManufacturingMedical Device
Responsibilities
Partner with the Regional BDM to support existing customers and introduce MaxCyte technology and SeQure Services to new accounts
Conduct onsite/virtual product demonstrations and end-user training during evaluations and post-sale
Collaborate with Sales to qualify opportunities, assess technical fit, and craft evaluation plans (success criteria, milestones, data-review cadence)
Integrate MaxCyte technology and SeQure Services into customer workflows; diagnose issues and recommend solutions
Analyze customer data and recommend next steps; guide scale-up and tech transfer to manufacturing-relevant workflows
Optimize pre- and post-transfection/electroporation steps to improve viability, editing efficiency, and reproducibility
Provide scientific consultation on cell models (e.g., primary/T cells), payloads (RNP, mRNA, plasmid), delivery parameters, and post-edit workflows
Develop SOPs, quick-start guides, and best-practice resources
Perform installations, customer training, instrument calibrations, and preventive maintenance, and IQ/OQ at customer sites. Coordinate/execute software and firmware updates and upgrades
Present technical and product content at conferences, seminars/webinars, and customer visits
Contribute to application notes, posters, and scientific/marketing materials
Share technical updates internally and contribute to team/department meetings
Work cross-functionally with the global FAS team, Product Management, R&D, Service, Sales, and Quality to ensure customer success
Recommend and help implement process improvements; identify new applications for MaxCyte technology
Capture field insights, competitive activity, and emerging use cases (e.g., CRISPR off-target assessment, AAV/LNP workflows) and relay them to Product/R&D
Conduct literature reviews and identify key opinion leaders in major application areas
Record interactions, experimental designs, results, and outcomes in CRM; ensure timely follow-up and resolution to maintain high customer satisfaction
Qualification
Required
MS or PhD in bioengineering, cell biology, molecular biology, biochemistry or related field
Recent hands-on experience in mammalian cell culture essential (primary cells/T cells preferred)
3+ years in one or more: genome editing (e.g., CRISPR/Cas9), cell therapy development, immunology, protein/viral expression, or process development
Demonstrated troubleshooting ability and experimental design/data interpretation skills
Robust trouble shooting skills
Confident communicator—able to present to scientific and executive audiences; strong writing and documentation discipline
Core competencies: Scientific rigor with a solution-oriented, hands-on mindset
Clear, audience-appropriate communication and teaching
Cross-functional collaboration (Sales, Product, Service, Marketing)
Organization, ownership, and reliable follow-through
Comfortable with CRM (e.g., SFDC), standard data analysis tools, and documentation best practices
Entrepreneurial mindset: Proven ability to thrive in an entrepreneurial, high-growth environment, demonstrating strategic thinking, problem-solving, and self-motivation
Customer-centric leadership: Builds and maintains strong customer relationships, demonstrating passion for the company's mission and solutions
Ability to travel ~ 50-70% within territory, occasional conferences/customer visits outside territory
Preferred
Customer-facing experience (FAS, applications, technical support, or similar) preferred
Experience in large scale cell culture and/or high throughput cell-based screening would be beneficial
Practical knowledge of on-/off-target assessment workflows and analytics is a strong plus
Benefits
Comprehensive base salary
Annual bonus
Equity
Health, dental, vision, life, and disability insurance
Generous time off
Company
MaxCyte, Inc.
We invest in our partners early on, working side by side in optimizing their processes to derisk their path to the clinic faster.
51-200 employees
H1B Sponsorship
MaxCyte, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (1)
2022 (3)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$30.5MKey Investors
Intersouth Partners
2016-03-30IPO
2014-12-16Series Unknown· $1.7M
2009-08-31Series Unknown· $1.5M
Leadership Team
Joseph Abad
Senior Director, Process Development and Innovation
Rekha Hemrajani
Board Member, Chair of Compensation Committee
Recent News
2026-01-13
MaxCyte, Inc
2025-11-13
Company data provided by crunchbase