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e3 Diagnostics · 8 hours ago

Sales Administrative Assistant

Scottsdale, AZ

Full-time

Onsite

Entry Level

2+ years exp

e3 Diagnostics is the leading provider of audiology equipment sales and service solutions in the United States. They are seeking a Sales Administrative Assistant to support the purchase of new products and equipment, ensuring effective communication with stakeholders and providing excellent customer service.

Health CareMedical DeviceRetail

Responsibilities

Continuously monitor and oversee customer orders as they progress through the system, from initial placement to final installation. Throughout this process, maintain open communication with the Salesperson, the customer, and the technician

Partner with Service Admin to support the customer

Order parts as required; ensure purchase orders (POs) are provided to appropriate stakeholders

Coordinate new product installations

Process quotes and close opportunities

Assist customers via phone and email

Research and review past due accounts

Process customer payments via credit card

Schedule, coordinate, and track all in-house and manufacturer repairs

Maintain customer database, including updates to addresses, phone numbers, email addresses, and contact names

All other duties as assigned

Qualification

Customer serviceMicrosoft Office SuiteSales ForceNavisionAnalytical skillsTeam playerVerbal communicationWritten communicationInterpersonal skillsOrganizational skillsTime managementProblem-solvingCollaboration