Chase · 1 month ago
Product Solutions, Payment Optimization-Executive Director
10 S Dearborn St, Chicago, IL, 60603, US
Full-time
Onsite
Senior Level, Lead/Staff
$147K/yr - $235K/yr
8+ years expChase is a leading financial services firm, and they are seeking an Executive Director for Product Solutions in Payment Optimization. In this role, you will leverage your expertise to drive customer-centric strategies and business outcomes while developing innovative payment solutions across Merchant Services.
BankingFinancial Services
Responsibilities
Develop and own solutions for payment optimization products across Merchant Services, driving success across product development, go-to-market, pricing, and sales
Collaborate with product and customer teams to design and maintain customer journeys and client personas, informed by a deep understanding of client needs and behaviors
Stay current on evolving client needs and market trends to inform solution development, continuously recommending and developing new solutions across the payment stack
Influence the product development cycle and partner across product, technology, and architecture teams to drive successful product launches
Create organization-wide alignment and excitement around solution strategies and success
Take responsibility for solution success, driving go-to-market teams to execute your vision and base their motions on your product strategies
Drive adoption of optimization products and services, including Fraud, Vaulting, Authentication, and Orchestration/Routing
Own P&L responsibilities and drive business outcomes for solution areas, ensuring appropriate success measures, OKRs, and KPIs are set and achieved
Qualification
Required
Demonstrate 8+ years of experience or equivalent in the payments industry, with expertise in optimization-related products
Illustrate a strong understanding of value levers in payments, including authorization rates, conversion rates, fraud, and payment network economics
Exhibit significant experience within or interacting with product, technology, and architecture in the payments space, with a strong grasp of the product development process and tools (e.g., JIRA)
Show expertise in architecture and the ability to design and illustrate product interoperability across systems
Lead initiatives across multiple stakeholders, including product, sales, and pricing
Develop exemplary presentations for various levels of leadership
Preferred
Demonstrate experience developing customer journeys, personas, and requirements
Exhibit experience working directly with customers, including gathering feedback and conducting needs assessments; consulting experience is a plus
Illustrate understanding of data environments, including the ability to build or convey query requirements
Show comfort with P&L ownership, setting business objectives, and driving outcomes, including building and running sales campaigns
Demonstrate expertise in developing and launching new products in the payments space
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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