Hyundai of Albany · 1 month ago
Automotive Sales Manager
Albany, OR, USA
Full-time
Onsite
Mid, Senior LevelHyundai of Albany is seeking a forward-thinking Sales Manager who is passionate about developing people and enhancing the customer experience. This role involves coaching the sales team, ensuring exceptional customer service, and driving dealership performance.
Retail Motor Vehicles
Responsibilities
Provide daily coaching, training, and support to the sales team
Develop and implement ongoing training plans for new and experienced staff
Lead by example: maintain a positive, solutions-driven culture
Hold the team accountable to performance expectations, process execution, and customer experience standards
Ensure every guest receives an exceptional, transparent, and friendly buying experience
Support the team in handling customer concerns quickly and professionally
Monitor reviews and customer feedback; drive initiatives to continuously improve satisfaction
Set clear goals for the sales team and track daily/weekly/monthly progress
Manage showroom traffic, lead follow-up, digital opportunities, and overall sales processes
Work closely with the GM to develop action plans that improve performance
Partner with F&I, service, and BDC to ensure a seamless customer journey
Maintain strong knowledge of inventory, pricing strategies, OEM programs, and incentives
Collaborate with marketing on campaigns, promotions, and customer outreach
Uphold compliance with state/federal laws and dealership policies
Qualification
Required
Automotive sales experience required
Proven track record of coaching and developing high-performing teams
Strong communication skills, professionalism, and ability to build trust
Customer-first mindset and commitment to continuous improvement
Ability to work weekends and a flexible schedule as needed
Preferred
management or team-lead experience strongly preferred
Benefits
Health benefits
401(k)
Company
Hyundai of Albany
Hyundai of Albany is a Hyundai Automotive Dealership and Service Center. We are proud to be in the heart of Albany, Oregon.
Albany, Oregon
11-50 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase