Senior Sales Support Representative - Commerical jobs in United States
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Ferguson · 3 hours ago

Senior Sales Support Representative - Commerical

Ferguson is a leading provider of quality supplies across various industries and is currently seeking a Senior Sales Support Representative. The role involves supporting sales associates, ensuring excellent customer service, and coordinating deliveries to meet customer needs.

Wholesale

Responsibilities

Work together with Sales associates to support customer needs by determining the best products and solutions
Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders
Coordinate deliveries on behalf of customers
Answer sales calls for general information, addressing and resolving customer concerns or questions
Ability to effectively use customer relationship management (CRM) system and phone system

Qualification

Commercial plumbing salesCustomer relationship managementSales skillsDigital literacyCustomer service orientation

Required

1-7 years of commercial/plumbing sales experience is required
Current market knowledge in commercial-mechanical and plumbing sales is required
Exhibit strong skills for sales, including the ability to upsell
Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner
Ability to react well in a fast-paced environment & follow through on commitments
General digital literacy including Microsoft Office
Ability to quickly learn product knowledge and processes

Preferred

Highly motivated and customer service oriented mentality with ability to build relationships is a plus

Benefits

Health
Dental
Vision
Paid time off
Life insurance
401(k) with a company match
Mental health coverage
Gender affirming and family building benefits
Paid parental leave
Associate discounts
Community involvement opportunities

Company

Ferguson

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Since 1953, Ferguson has been a leading source of quality supplies for a variety of industries.

Funding

Current Stage
Public Company
Total Funding
$1.5B
2025-09-18Post Ipo Debt· $750M
2024-10-01Post Ipo Debt· $750M
2008-11-12IPO

Leadership Team

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Kevin Murphy
President & Chief Executive Officer
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Blake Luse
Senior Director, Enterprise Strategy & Planning
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Company data provided by crunchbase